Astound acquired and combined Wave Broadband, RCN and Grande Communications into single, nationwide brand. Check your email and send messages or change your webmail password online. enTouch Wireless reserves the right to block calls to any country or international number range without notice. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. My point is I shouldnt have to battle with you people after 30 yrs of being a loyal customer. With SafetyNet Wireless you have no monthly bills and Lucera offers on-demand, purpose-built infrastructure to provide high performance computing (HPC) and low-latency software defined networking (SDN). Some applications, like a short email without attachments or basic web browsing, do not require high-speed service to function optimally. . All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. ETS Cablevision, En-Touch Systems, enTouch_Systems, Astound Broadband Powered by En-Touch Coverage Map. Lee 11 months ago Streaming Video Optimization. Founded in 1994, Giganews service is available to individual users through a subscription model and as an outsourced service to internet SafetyNet Wireless is a Lifeline government benefit program that provides monthly telephone service discounts to income-qualifying consumers. This all seemed good at the time of set up, despite online complaints about poor service. @RCNconnects internet service in chicago has been down since 4pm. Any idea what is going on? You have electrical power, but your service(s) are not working and others with Astound services are. , when they were running a promotion too good to miss. Ways to order Astound Broadband Powered by En-Touch: Top 10 Most Affordable Broadband Plans Nationwide, Top 10 Fastest Internet Providers in Texas, Top 3 Most Affordable Broadband Plans Nationwide, Top 10 Most Affordable High Speed Internet Plans Nationwide, Select your award from the list below by year and category, Select a size that fits the section of your website where you intend just Astound Broadband Powered by En-Touch . i cant wait to spend ANOTHER 2 hours on the phone with @grandecom zero-star customer service team. Internet, Cable & Phone, Adding Chicago and Key Indiana, Maryland Markets to Nationwide Fiber Network, RCN, Grande Communications, Wave Broadband and enTouch Give You the Power to Win, with Debut of Pro Gaming WiFi Service, RCN, Grande, Wave and enTouch Join the FCCs Emergency Broadband Benefit Program, Stonepeak Announces Agreement to Acquire Astound Broadband from TPG for $8.1 Billion, RCN, Grande Communications and Wave Broadband Conclude Acquisition of EnTouch Systems. Social Security benefits statement. These brief outages occur when the sun is in a direct line behind satellites transmitting cable signals. In addition, our Underlying Carriers have designed their wireless services to provide customers with a high-quality voice experience during simultaneous voice and data sessions, which may affect data performance, including, but not limited to, a temporary reduction in speed to minimize the likelihood of dropped calls. Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. It is common for some problems to be reported throughout the day. Yelp users havent asked any questions yet about Astound Broadband powered by enTouch. We've got a couple things to clear up to get you connected to Astound Broadband. enTouch provides high-speed mobile broadband Internet access service on at least 3G mobile networks at 3G or better speeds (at least 200 kbps symmetrical), where the network will support such performance. Broadband Services provide customers with the ability to transmit and receive data from all or substantially all Internet endpoints. Location & Hours 11011 Richmond Ave Ste 400 Houston, TX 77042 Westchase Serving Houston Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Offers Military Discount Ask the Community Ask a question Yelp users haven't asked any questions yet about Astound Broadband powered by enTouch. BROADBAND DATA. Astound Broadband Powered by En-Touch is the 41st largest fiber-optic provider in the United States. Called 1888 number. enTouch Wireless Rivelatore verso il basso, Lucera Financial Infrastructures, LLC outage map. If you dont have a plan and need help making one, visit. Expected speeds do not necessarily reflect speeds achievable along the entire end-to-end transmission path to all Internet destinations. The information provided in this policy is meant to assist customers in making informed choices about the purchase and use of our Broadband Services, and assist providers of Internet applications, content, and services in developing, marketing, and maintaining their Internet offerings. To find out more, see our privacy policy. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN The New York Islanders are a professional ice hockey team based in Uniondale, New York. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. In the last three months, how would you rate Astound Broadband? After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Please see the full Terms of Service for additional information. Note: This speed test can be used to test any internet provider, not Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM Card ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. Explore plans below Don't worry, a real human being is ready to get you connected as quickly as possible. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Spectrum (formerly Charter Spectrum) offers cable television, internet and home phone service. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. @hillarykwiatek @RCNconnects Figure out what their deal is for "new" customers, and how long you have to have been canceled to qualify as a new customer. A representative will reach out to you to schedule a trouble ticket." / Twitter astound.com We tell you when your favorite services are down or having problems. I dont see why I should pay for no service #fail. Find out what is going on. BroadbandNow is supported by commissions from some of the providers listed on our site. what you love about Astound Broadband Powered by En-Touch and offer valuable insights for other users. All names, logos, images and service marks are property of their respective owners. Nor do we modify particular protocols, protocol ports, or protocol fields in ways not prescribed by the protocol standards. Leading Provider Offers Gift Cards and Savings on Internet, Streaming & TV Services Houston, TX - November 15, 2021 - enTouch, a provider of high-speed internet, TV and phone services, today announced its limited-time Black Friday and Cyber Monday promotions.. . These modules are designed to return statistics on download and upload throughput. At RCN, when we say we're here for you, we mean it. How do we help empower people? In those situations, we ask for your patience our teams work hard to get our services back up and running so you can be connected again. 1-800-427-8686. Throughout their coverage area, the average latency on Astound Broadband Powered by En-Touch Internet speed tests is -1ms. They compete in the National Hockey League (NHL) as a member of the Metropolitan Division of the Eastern About us. well over 20 calls now, pulled sim card, powered off for 1 hour more than 8 times, yet nothing works. Power outages are possible Should you lose power to your home, cable and Internet services cannot be restored until electrical power from your local power company is back up and running. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Reduced speed: Also known as "data throttling", internet speed can slow down drastically once you reach your data limit. Additionally, our enControl Master Suite is a state-of-the-art home automation system that provides centralized control of security, lights, locks, energy management and more! The Austin, Brownwood, Midland/Odessa, San Marcos, Temple and Waco payment center will open at 12pm CST. If you have questions or concerns about our Broadband Services, please contact us using the following information: Phone: 1.866.488.8719 or 611 from your device during normal business hours: Monday Friday, 10am 7pm CT. Mail: enTouch Wireless, 3030 Lyndon B Johnson Freeway, Suite 1320, Dallas, TX 75234, Copyright 2023 enTouch Wireless All Rights Reserved. An eligible household is limited to one monthly service discount and a single one-time device discount. Downdetector only reports an incident when the number of problem reports is . Temporary fluctuations in your cable service may occur throughout the restoration period. TV channels/selections on par with most leading content providers. They have successfully provided me with prompt resolutions and always very pleasant and understanding to my technical issues. BroadbandNow Internet enTouch Wireless is a national, wireless phone company operating on the premier 4G LTE network. EN-TOUCH ALARM SYSTEMS, INC | 11011 RICHMOND, STE 400 | HOUSTON, TX 77042 | LICENSE# B10029, Keeping Americans connected during Coronavirus , RCN, Grande, Wave, enTouch and Digital West Now Astound Broadband, enTouch Announces 2021 Cyber Season Deals, Astound Broadband Completes $661 Million Acquisition of WOW! Their fiber-optic internet system is available to an estimated 495,000 people, which makes them the 26th largest provider of fiber broadband in the US simply by coverage area alone. Entouch was an American male Alternative R&B group, composed of Eric McCaine and Eric Smith, also known as Free. enTouch provides broadband internet, digital TV, home phone and security services in the Greater Houston area. on May 14, 2018. All fields are required unless indicated as optional. It's a fact that enTouch wouldn't stand on their own, and compete with legit security and internet companies, without these shady deals. On occasion, your power may start working before your Xfinity services. This technique optimizes the users data consumption and frees up network resources for all users. Summit Broadband is a leading fiber-optics telecommunications provider in Central and Southwest Florida. Specifically, our Underlying Carriers may scan or analyze network addresses that are registered through the Underlying Carriers, including addresses that may have been delegated to customers, and/or routes that originate from the Underlying Carriers networks to identify and address security threats or to notify customers of such threats. . Astound Broadband is available at your address. @ILCommerceComm I have been having serious issues with @RCNconnects and will need someone to please contact me regarding this matter. can show key statistics about your internet connection. Performance of broadband Internet access services is generally evaluated based on speed and latency. ENTOUCH internet down for 2nd time in one week! I would switch providers today if I could. Bookmark. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Astound Broadband Powered by En-Touch Customer Service. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Leave a message in the comments section! The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Veterans Administration benefits statement. T-Mobile Home Internet 99% available in Missouri City Connection: 5G Home Download speeds up to 182 Mbps User Rating (286) View Plans Eligible new customers get a $50 Virtual Prepaid Mastercard 3. *Accuracy not guaranteed. A special weather statement is in effect through Thursday 2/2 at 4pm. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. enTouch offers prepaid and Lifeline service plans with pre-established allotments of data per month and the opportunity to purchase additional data. Explore top tricks, tips, and how-tos for getting the most out of your services. Do you want internet service for your home or business? Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. Outage, internet down with live map and problem chart, down time and peak analysis and recurrence detection. Ive literally never had an internet outage last this long, and there is absolutely no justification for it. 3 consecutive months' worth of your most current pay stubs. Well, it's your lucky day. In last 1.5 years, today I had connectivity issue. #creepy For Balmoral, located in Humble, residents pay $180/year for 'basic 24/7 security monitoring'. This capacity is typically measured in the number of kilobits, megabits, or gigabits that can be transmitted in one second (kbps, Mbps, or Gbps). Wondering if the power outage caused latency issues on . Throughout their coverage area, the average latency on Astound Broadband Powered by En-Touch Internet speed tests is -1ms. on July 02, 2020. Leia 10 months ago BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Retweets. Access helpful guides and support on internet, TV, phone, TiVo, account, and billing information. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. No contracts. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless Dallas, Lake Zurich, Riverside, Seattle, Sacramento, Philadelphia, San Francisco, Bethlehem, North Highlands, Austin, Allentown, Somerville, Oakland City, Bloomington and Lebanon. View current power outages in your area, estimated times of restoration or report an outage from the Entergy outage map. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. 7).[1]. Other restrictions may apply. Because the amount of congestion at a cell site can vary significantly, the speed and latency impact for affected customers may also vary significantly. Without this technique, video content may be delivered to a device completely and charged against the users data allotment regardless of whether it is viewed. It looks like Astound Broadband service may be available at your address. To see more Astound Broadband Powered by En-Touch deals and offers in your area enter your zip code above. When it was just Wave it was fine. If electrical power has not been restored to your home, cable services cannot yet be restored. Aside from fiber broadband, En-Touch Systems also offers cable internet service available to approximately 495,000 people, so they're the 27th largest provider of cable broadband in the US too. Applications involving real-time or near real-time, high-bandwidth uses, such as streaming video or video conferencing, require high-speed services to function optimally. When we say we're here for you, we mean it. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. All prices listed do not include applicable taxes and fees. #goodbye, As usual the monthly bill from @RCNconnects went up and they give you some bullshit reason as to why. to include Illinois, Indiana, and Maryland Service Areas, Stonepeak Closes Acquisition of Astound Broadband, Astound Broadband to Acquire Select Assets of WOW! When do sun outages happen and how long they last? enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Internet down in neighborhood, Kathleen Anderson 3 months ago enTouch provides broadband internet, digital TV, home phone and security services in the Greater Houston area. . For Broadband Services, latency is usually expressed as the round-trip time in milliseconds (ms) that it takes for a data packet to travel between two end points on the Internet (from point A to point B and then back to point A). Having problems? Something went wrong and the NDT test didn't load! 77375. There may also be some pockets that are currently inaccessible due to unsafe conditions. enTouch is part of Astound Broadband. This is at a critical stage for us! Descriptions of the rates and fees applicable to our Broadband Services are available on our website,www.entouchwireless.com/plans. As always, your safety and the safety of our team members are important to Astound. Stay informed by listening to radio and TV bulletins and by reading our website updates. Apply today for the Affordable Connectivity Program (ACP), US Department of Health and Human Services, Public Health Emergency. As a result, while we have some control over the network management practices and performance characteristics applicable to the Broadband Services you receive from us, we do not actively manage the networks or control performanceour Underlying Carriers do. If you have further questions, give our award-winning customer service representatives a call at. COPYRIGHT 2011 2021 ENTOUCH, ALL RIGHTS RESERVED. The most frequently affected cities were: Houston. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. enTouch was among the first providers in the nation to offer bundled services and TRUE fiber-to-the-home technology! If our Underlying Carriers detect a security threat, they will attempt to isolate the threat and neutralize it or minimize its impact to their networks using a variety of measures, such as blocking the malicious or unlawful traffic, blocking ports that transfer such traffic, limiting such traffic to specific portions of their networks or to the customer base impacted by the security threat, or redirecting the flow of other traffic. Learn More. @grandecom great! Latency, also known as delay, is the amount of time from when a data packet is sent to when it is received. 1. We will be monitoring this event closely to manage your service needs during this event. My net's been down since 1pm. Realtime status of outages and problems with service providers. Well, it's your lucky day. Stay connected with Astound and save. With one technique, a sufficient amount of video is delivered to a device so that the user can start viewing the video, and the remainder of the video is delivered just in time for uninterrupted viewing. What is going on! Please wait to contact us until commercial power at your home has been restored. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. All names, logos, images and service marks are property of their respective owners. . Our Underlying Carrier may use network management techniques to ensure the best possible experience for the most possible customers, including the techniques described below. The single "II Hype", released in 1989, peaked at No 18 on the Billboard R&B chart. enTouch has developed a number of attractively priced packages for the fastest, most reliable Internet in the Houston area, Digital Television, Local and Long Distance Telephone and Security Alarm services. The information provided describes the experience you may have while using the networks of our Underlying Carriers and may not describe the practices, performance, or terms you may experience while using extended coverage networks or roaming on affiliated networks. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Other restrictions may apply. Useful comments include a description of the problem, city and postal code. 94533, Cheryl 11 months ago 300 Mbps, Download speeds up to: Satellite Internet broadband connections, on the other hand, can be in the range of 500800ms. Stay connected with Astound and save. Commercial power outages are possible during the storm. Share them here. Problem with internet down during two last weeks. Do it all - and then some - at top speed in your new home. program. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. enTouch does not charge termination fees. An arctic blast is approaching the Mid-Atlantic and Northeast Fri, 2/3 through Sat, 2/4. Our Underlying Carriers, which own and operate the networks enTouch uses to provide its Broadband Services, manage their networks for the benefit of all the users of their networks based on a variety of factors and their technical expertise. . 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. enTouch is part of Astound Broadband. Thanks for horrible customer service and internet service, @WaveConnects When will it recover? By giving you as much broadband data as we can in all of our plans. When writing your review, please support your rating with detailed reasoning. They were signed to Elektra Entertainment during the height of the new jack swing era. download 77084. Learn how and when to remove these template messages, Learn how and when to remove this template message, https://en.wikipedia.org/w/index.php?title=Entouch&oldid=1019670272, This page was last edited on 24 April 2021, at 18:45. 71 (R&B No. Nothing in this policy changes your rights and obligations, or ours, under our Terms of Service, available at www.entouchwireless.com/terms-of-service, or our Privacy Policy, available at www.entouchwireless.com/privacy-policy. If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. Taxes and fees included with service plan pricing. It looks like we've already got an order for Astound Broadband at this address. Houston,tx 77044 Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). @RCNconnects Is there an outage in Chicago? This happens frequently. #badservice. Please give us a little more information to finish your order. Other activities, like transferring large data files, can be performed faster with higher-speed services. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. If you use the Broadband Services in a manner that violates our Terms of Service, including our Acceptable Use Policy, available at www.entouchwireless.com/terms-of-service, we may suspend, terminate, or restrict your data session, switch you to a more appropriate data plan, or terminate your service. See what Im saying? This policy provides Boomerang Wireless, LLC d/b/a enTouch Wireless (enTouch, we, us, or our) customers (or you and your) with information about the network management practices, performance characteristics, and commercial terms applicable to our mass market wireless broadband Internet access services (Broadband Services), consistent with the Federal Communications Commissions (FCCs) Transparency Rule and applicable state open internet laws and regulations. It is crucial to get in touch with Astound Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. @WaveConnects Anyone else down in 98122?? The duo's 1989 debut album was called All Nite and featured two singles, "II Hype" and "All Nite". Dayo 6 months ago I just want to ask if there is an internet service outage at 16450 Redmond Way WA? Promotional offers may be modified or withdrawn at any time. Modem required for internet service. Astound acquired and combined Wave Broadband, RCN and Grande Communications into single, nationwide brand. Despite these security practices, enTouch cannot guarantee that you will not encounter unwanted, harmful, or malicious internet traffic while using our Broadband Services and encourages customers to adopt their own reasonable security practices. firepointe technology ludicrous, claire mitchell obituary, 13 elements of community policing,