Learn more about the services offered at our facility. Cheshire and Merseyside This ICS includes the following trusts. Over recent years, the trust has combined many of their older ambulance stations into purpose-built facilities shared with other emergency services, including Greater Manchester Fire and Rescue, Lancashire Fire and Rescue and Greater Manchester Police. Ambulance Services. If you dont have access to the online booking system but wish to make an enquiry about setting up this facility, please email pts.onlinereferrals@nwas.nhs.uk. . We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. Message to St Helens residents regarding access to GP and primary care services. [10] The trust was subsequently inspected in 2018 and was found to have improved with a rating of "Good"[11]. Call Tel 0151 296 5695 . 27 July 2017 - NEW HOME FOR MERSEYSIDE AMBULANCE STAFF North West Ambulance Service staff currently based at Elm House, Anfield, are to relocate eight miles to Speke into a brand new, state of the art property. Let us know if this is OK. Well use a cookie to save your choice. St Helens Hospital launches new advice line for those worried about symptoms, NHS expands offer of help to people with diabetes during coronavirus outbreak, New online tool launched to help support adults struggling with their mental health, Updated guidance for people who are clinically extremely vulnerable (shielding), Deployment of the mobile Covid-19 testing unit (MTU) at Eccleston Park golf course, St Helens GP joins NHS BAME advisory group on coronavirus response, NHS receives the keys to major new cancer centre, Additional COVID-19 regional testing site in Cheshire and Merseyside, Cervical screening saves lives - don't put off your test, Government announces steps to relax shielding guidance, Coronavirus mobile testing facility visiting Rainhill, Join us this Sunday at 5pm to say thank you to the NHS on its 72nd birthday, Public urged to play their part in staying safe as venues reopen, 24/7 mental health crisis lines now free to call, Help shape the St Helens local borough strategy, St Helens CCG supports Better Health campaign, Coronavirus isolation period extended from seven to 10 days, St Helens GP reminds patients 'your GP practice is here for you', Stay safe by keeping your distance while socialising. We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. Take the big quiz and help shape future health and care services, St Helens health and care heroes honoured at awards ceremony, CCG Chair to take up new role at St Helens and Knowsley Teaching Hospitals NHS Trust, Reminder to get boosted as Covid rates continue to rise in the UK, Launch of NHS Cheshire and Merseyside - July 1st 2022, This site is no longer being updated - please visit our St Helens Cares website, Covid-19 and your information Updated 10th February 2022, St Helens Cares Place Development Framework, NHS Cheshire and Merseyside Integrated Care Board. 24/7 Urgent Mental Health Freephone We provide telephone support for people experiencing a mental health crisis in Liverpool and Sefton. In its last inspection of the service in February 2020, the Care Quality Commission (CQC) gave the following ratings on a scale of outstanding (the service is performing exceptionally well), good (the service is performing well and meeting our expectations), requires improvement (the service isn't performing as well as it should) and inadequate (the service is performing badly): The NHS corporate identity logo of North West Ambulance Service Trust, Map of North West Ambulance Service's coverage, Last edited on 19 December 2022, at 21:56, Emergency medical services in the United Kingdom, "Contact details - North West Ambulance Service NHS Trust", "North West Ambulance Service loses contract to cover Cheshire", "Ambulance service looks to save millions by leasing BMW i3 electric vehicles", "North West Ambulance Service NHS Trust - Where we are", "New home for Merseyside Ambulance staff", "VIDEO: Take a look inside Lancaster's new community fire and ambulance station", "Fire and ambulance services teaming up in new station", "North West Ambulance Service gets mixed Care Quality Commission report", "North West Ambulance Service NHS Trust: Quality Report", "Provider: North West Ambulance Service NHS Trust", https://en.wikipedia.org/w/index.php?title=North_West_Ambulance_Service&oldid=1128387122, Estuary Point (Cheshire and Mersey Area) formerly Elm House, This page was last edited on 19 December 2022, at 21:56. Search for Private Ambulances near you. In our freestanding, state-of-the-art ambulatory surgery center, our physicians perform a variety of surgeries that were once performed only in hospitals. It is one of ten ambulance trusts providing England with Emergency medical services, and is part of the National Health Service, receiving direct government funding for its role. Copyright 2023 North West Ambulance Service NHS Trust. At our center, we provide surgical services designed to meet your needs at every stage of your life. On the Day requests are only for Discharges, Transfers, Dialysis or Oncology appointments or escalations by a Health Care Professional. Where NWAS are unable to meet the request then the patient or healthcare professional involved in their care should contact the CCG viacommunications.ccg@sthelensccg.nhs.uk. Their highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. In some cases, such as ambulance trusts and specialised services, the work of a trust will cut across more than one ICS. Our service Urgent and emergency care (999) Non-emergency (111) Patient Transport Service (PTS) Major incidents Emergency advice Information for professionals Other ways we can help Help accessing our services Need to arrange transport using our Patient Transport Service (PTS)? The CCG hasa contract with the North West Ambulance Service NHS Trust for the provision of non-emergency patient transport services (PTS) for the transport of eligible patients between NHS treatment sites. Albert Guinney, 79, from West Derby, was Merseyside's ambulance chief most of his career and was awarded the. Need to arrange transport using our Patient Transport Service (PTS)? Anyone aged over 16 and needing urgent mental health support can ring our 24/7 freephone number on 0800 145 6570 Print this page Non emergencies. Learn more about the services offered at our facility. Read more about cookies here. Merseyside wealthiest areas: Liverpools 11 richest neighbourhoods based on average income - including Allerton and Calderstones, Air pollution in Merseyside: the Wirral neighbourhoods with the worst air quality. Cheshire, Cumbria, Greater Manchester, Lancashire, and Merseyside South Central Ambulance Service: Berkshire, Buckinghamshire, Hampshire (excluding NE) and Oxfordshire South East Coast Ambulance Service . Weekends or Bank Holidays are not bookable. People who are asymptomatic no longer need a PCR test to confirm a lateral flow test in England, Residents urged to get vaccinated as Covid infection rates reach new high in the borough, Healthcare Services information Provided in BSL (1), Covid self-isolation in England is being cut to five days, OpCOURAGE - Information on the NHS Veterans Mental Health and Wellbeing Service, Help! Weve put some small files called cookies on your device to make our site work. It works on a partnership model combining the physical skills of NWAS and the mental health expertise of Mersey Care. According to NWAS, life-threatening conditions or emergencies include: cardiac arrest, breathing difficulties, severe bleeding, continuous fits, allergic reactions and serious head injuries. Learn more. Leave a review This ICS includes the following trusts. Local Ambulance Services in Bebington, Wirral, Merseyside 0151 547 7830 North Mersey Business Centre , Knowsley Industrial Park , Liverpool , L337UY This website contains information that applies to all patients who will be with us for surgery, endoscopy, or pain relief procedures. He was one of the youngest ambulance bosses in the country when he took up the job in 1960 aged 36. We are truly saddened by the passing of Her Majesty the Queen. In 2017, NWAS signed an agreement to purchase a new EOC and area office for 2.9million at Liverpool International Business Park next to Liverpool John Lennon Airport[7] As of 2019[update], this building has been converted and services have now migrated from the Anfield site. This partnership model has provided a big benefit to all organisations, including a reduction in presentations to A&E and other mental health services andreduces pressure on other services such as transport services where people may tend to go when in distress. Fax: (305) 854-3646, preparing you for you for your surgical procedure. They also operate non-emergency patient transport services (PTS) for part of the region, and in 2013/2014 carried out 1.2 million such journeys. Please note, only patients who have a medical need for transport and meet the eligibility criteria will be able to access the service. Updated 10th Jan 2023, 16:32 BST. We will also be particularly more stretched in our 999 and 111 call centres, which will likely result in longer call response times.. . They also operate non-emergency patient transport services (PTS) for part of the region, and in 2013/2014 carried out 1.2million such journeys. Message. Ambulance Service jobs in Merseyside Sort by: relevance - date 30 jobs Mental Health Floating Support Practitioner new Wirral Mind 3.2 Wirral 12 an hour Full-time Monday to Friday + 1 Requirements Full: clean Drivers Licence Hiring multiple candidates Guidance on other organisations and services available across Wirral. It merged into the North West Ambulance Service. Merseyside Police Police surround flats after man having medical episode 'brandishes knife' Merseyside Fire and Rescue and North West Ambulance Service were also seen at the scene News By. [1] Find Ambulance Services near St Helens, Merseyside on Yell, get contact details, opening hours, directions and a service overview. The North West Ambulance Service NHS Trust (NWAS) is the ambulance service for North West England. You might have some questions regarding your surgery. Coronavirus: Mental health support is available in St Helens Borough, New Covid-19 test site to open in Earlestown, Covid vaccination update - over 70s and clinically extremely vulnerable patients, GP practices complete vaccinations of housebound patients, Call for people aged 70 and over to contact NHS for a Covid jab, Mobile Testing Unit - Chancery Lane, St Helens, Government Minister undertakes virtual visit to St Helens to thank those involved in the Covid-19 vaccination roll out, NHS hits 15 million Covid-19 vaccinations, NHS offers Covid jab to clinically vulnerable and people 65 to 69, Covid patient tells how Covid Oximetry at Home service saved his life, Key workers urged to get family tested before back to school, Two million vaccines given in the North West as thousands more are urged to come forward, Cheshire and Merseyside health leaders launch drive to help Ethnic Communities feel safe about Covid-19 Vaccine following findings from insight research, ST HELENS CARES ARE HIGHLY COMMEDED AT THE HSJ AWARD FOR HEALTH AND LOCAL GOVERNMENT PARTNERSHIP, Over 50s reminded to book their vaccine appointment, Local GP gives advice and update on second dose, Use the right health service this week including Easter pharmacy opening times, Local NHS celebrates 100,000 vaccine milestone, JCVI advises on Covid-19 vaccine for people aged under 40, Confirmation of Covid-19 vaccination status on the NHS app, Mental Health Awareness Week - Connect with Nature, People who feel unwell or are displaying Covid-19 symptoms are being reminded not to use lateral flow tests, Public reminded to get Covid vaccine as new data shows massive reduction in risk of death in vaccinated individuals, GP-led Vaccination Service to leave Saints on Friday 28 May, NHS in St Helens reminds patients that GP practices and other primary care services remain open for business, Long Covid sufferer from Liverpool tells of battling debilitating symptoms as part of Spread the Facts campaign, Covid-19 mobile vaccination bus in town centre Tuesday 31 August, Headache and runny nose linked to Covid-19 Delta variant, NHS in St Helens urges women to attend book cervical screening appointment when invited, Mental Health Text Support Service Launched, Mobile Covid vaccination service bus returns to Earlestown, Covid PCR tests for people with symptoms in St Helens - update, NHS reminds parents that GP, pharmacy or NHS 111 should be first option for poorly children, Regions vaccine lead urges Lets keep Covid-19 offside, Restrictions in health and care settings from Monday 19 July, Free transport offer to Saints for Covid vaccinations, Rise in unseasonal bronchiolitis in children during late summer and autumn, COVID-19 vaccines for young adults and Children, Long Covid sufferers in St Helens urged to seek out support from local services, Healthy Child Programme in St Helens - change of provider, St Helens 'Drop Box' doorstep assessment service shortlisted at General Practice Awards 2021, Update on Covid vaccinations - booster jabs, 12-15 year olds and winter plan, Information on Covid booster jabs and flu vaccinations, Millions of flu vaccine invitations issued as part of largest annual drive in NHS history, Thousands of St Helens residents to be invited to help trial new cancer test, Local GP practices ask for support as they work through their busiest period, North West's Chief Midwife encourages pregnant women to get the Covid vaccine, Establishing the new Integrated Care Board (ICB) for Cheshire and Merseyside, Booster vaccine rollout for housebound patients, Self Care for Life: Help the NHS Help You, Health leaders warn of 'hidden pandemic' of antibiotic-resistant infections, National accolade for the Covid Oximetry @ home service, Data shows Covid vaccines are safe in pregnancy, Merseyside Lung MOTs programme that can find cancer cases sooner to be extended to St Helens, Covid-19 vaccination Programme marks one-year anniversary, Local NHS calls on St Helens residents to get booster jab to guard against Omicron variant, Local NHS services across St Helens, Halton, Knowsley, and Warrington join forces to highlight winter challenges, Childrens Health and Wellbeing Services in St Helens, Order your repeat prescriptions and stock up your medicine cabinet, Covid isolation period cut from 10 to 7 days with negative test. Unison will also take part in strike action on January 23. To find out if youre eligible you will need tocontact your local booking centrewho will ask you some simple questions about your medical condition and your mobility. St Helens Carers & Young Carers Centre providing support during Covid-19, Parents asked to keep baby and childhood vaccination appointments during Covid-19 crisis, Safeguarding vulnerable residents from hoax calls, NHS health services still there for you when you need them, Concerns raised that people are not seeking medical help for serious medical conditions during Covid-19 crisis, Free online mental health support for children and young people in St Helens, Support for patient video online consultations with GP practices, Could it be cancer? New restrictions for St Helens - Covid-19 Update, 'Clinically Extremely Vulnerable' residents to receive updated advice tailored to local Covid alert levels, Local GPs remind patients that practices in St Helens remain open for business, Local GP urges residents to stay fit and healthy to fight the virus, Sarah O'Brien Awarded Honorary Professorship at Edge Hill University, New local Covid-19 testing facility now open in Parr, Clinically extremely vulnerable people are strongly advised not to go to work outside their homes during lockdown, As a second lockdown begins, the NHS in St Helens is reminding people that health services are still there for those who need them, New Accountable Officer confirmed for St Helens CCG, CCG pledges commitment to equality, diversity and inclusion, Public urged to contact 111 first if they need urgent - but not emergency - care, Self Care Week reminds us to live self care for life, St Helens Cares shortlisted for prestigious HSJ award, New eating disorder champion introduced for young people in Knowsley and St Helens, St Helens to enter Tier 2 from 2 December, 50-64 year olds can now get their free flu jabs ahead of the Covid vaccine rollout, NHS urges people with mental health worries to seek help, A big thank you from Frank to NHS staff for outstanding cancer care, St Helens GPs are ready for Covid-19 Vaccinations as part of biggest NHS immunisation programme, Saints legend Bill is first St Helens patient to receive Covid-19 jab, Health services in St Helens over the Christmas and New Year holidays, CCG welcomes approval of Oxford-AstraZeneca coronavirus vaccine, Health leaders in St Helens urge people to make a resolution to be healthier in 2021, Due your Covid-19 booster vaccination this week? If you would prefer to make a telephone booking on behalf of the patient, the relevant numbers can be found in the PTS making a booking section. Unfortunately, other patients will wait and may be advised to seek alternative transport if they still require hospital treatment. People who viewed this service also viewed . We use this information to improve our site. Albert Guinney, who died in 2003 at the age of 79, from West Derby, was Merseyside's ambulance chief most of his career and was awarded the OBE by the Queen in 1986. The Mersey Regional Ambulance Service was formed in 1991 with the merger of Mersey Metropolitan Ambulance Service and Cheshire Ambulance Service. merseyside ambulance service jobs. The new state of the art facility brought together the Control Rooms that were located at the Chester City Hospital and Lower Breck Road, Liverpool. North West Ambulance Service New home for Merseyside Ambulance staff The state of the art property will house the 999 emergency control room and corporate services In Your Area By Community. This website contains information on local health services commissioned by NHS St Helens CCG. This page is for people in Liverpool. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111. Weekend availability. Facebook Twitter Print Email Contact Details. NWAS provides emergency ambulance response via the 999 system, as well as operating the NHS 111 advice service for North West England. The North West Ambulance Service NHS Trust (NWAS) provides 24 hour, 365 days a year accident andemergency servicesto those in need of emergency medical treatment and transport. Haydock Cross Kilbuck Lane, St. Helens, WA11 9UX. We are also working with our healthcare partners to maintain patient safety during these periods of industrial action. [8][9], NWAS was the first ambulance trust to be inspected by the Care Quality Commission (CQC), in August 2014. Here you will find information about preparing for your surgery, the day of surgery, and after your surgery. The convenience and safety of same-day surgery makes our service attractive to busy families and individuals who need surgical or diagnostic services with reduced timelines and recovery periods. The 101 emergency services who have confirmed they are using and accepting 3 word addresses are: Police Avon & Somerset Police Bedfordshire Police British Transport Police Cambridgeshire Police Cleveland Police Cumbria Police Derbyshire Police Devon & Cornwall Police Dorset Police Durham Police Essex Police Gloucestershire Police Alder Hey Childrens NHS Foundation Trust, Bridgewater Community Healthcare NHS Foundation Trust, Cheshire and Wirral Partnership NHS Foundation Trust, Clatterbridge Cancer Centre NHS Foundation Trust, Countess of Chester NHS Foundation Trust, Liverpool Heart and Chest Hospital NHS Foundation Trust, Liverpool University Hospitals NHS Foundation Trust, Liverpool Womens Hospital NHS Foundation Trust, Mid-Cheshire Hospital NHS Foundation Trust, St Helens and Knowsley Teaching Hospitals NHS Trust, Southport and Ormskirk Hospital NHS Trust, Warrington and Halton Teaching Hospitals NHS Foundation Trust, Wirral Community Health and Care NHS Foundation Trust, Wirral University Teaching Hospital NHS Foundation Trust, Greater Manchester Mental Health NHS Foundation Trust, Manchester University NHS Foundation Trust, Northern Care Alliance NHS Foundation Trust, Tameside and Glossop Integrated Care NHS Foundation Trust, Wrightington, Wigan and Leigh NHS Foundation Trust, Blackpool Teaching Hospitals NHS Foundation Trust, Lancashire and South Cumbria NHS Foundation Trust, Lancashire Teaching Hospitals NHS Foundation Trust, University Hospitals of Morecambe Bay NHS Foundation Trust. But, to get to the people who need us this time, we will require you to do the same again. Please note PTS no longer accept routine transport requests on the Day and require a minimum of 24 hours notice for bookings. Separate management arrangements are in place for the Isle of Wight. Bookings received after this time will be counted as unplanned activity. This service and the newly established Urgent Care Hub enable services to offer alternative support and less restrictive plans can be put in place, including assessment without detaining,escorting service users to our bespoke fit for purpose clinical decision units or supporting assessments within the community. NWASalso deliver the NHS 111 service in the North West. If you have specific questions that are not answered here, please ask your physician, or call the preoperative (Pre-Op) nurse at (305) 854-3636, extension 231. How could this website work better for you. National World Publishing Ltd. All rights reserved. Get information on our enhanced safety protections. The trust uses rapid response cars, and since 2017 have begun using BMW i3 electric cars[5] In Central Manchester, some paramedics respond on specially converted bicycles. NWAS provides emergency ambulance response via the 999 system, as well as operating the NHS 111 advice service for North West England. He added that people should use NHS 111s online symptom checker to find out where to go for help and call on friends or relatives for transport if necessary. The booking cut off time for EPS journeys is 3pm on the day prior to travel. Information for healthcare professionals about PTS provided in Cumbria, Greater Manchester, Lancashire and Merseyside. More info for Merseyside Fire & Rescue Service. There were several people who held the position of its Chief Executive Officer namely; Owen Disley, David Todhunter, Paul Bradshaw, Janet Davies and Alan Murray. Mersey Regional Ambulance Service Hq Overview Overview Departments and services Facilities Ratings and reviews Leave a review Contact us Address Elm House Belmont Grove Liverpool Merseyside L6 4EG Get directions (opens in Google Maps) What patients say There are currently no reviews for Mersey Regional Ambulance Service Hq. Haydock resident becomes first patient in Cheshire and Merseyside to receive new Covid drug treatment. Official information from NHS about Mersey Regional Ambulance Service Hq including contact details, directions, opening hours and service/treatment details Trusts: Alder Hey Children's NHS Foundation Trust Bridgewater Community Healthcare NHS Foundation Trust Cheshire and Wirral Partnership NHS Foundation Trust [1] The Mersey Ambulance Service was an NHS ambulance services trust until 1 July 2006. More. Although common place nowadays ; in 1991 the regionalisation of Control Centres was groundbreaking strategy. Find Private Ambulances near Merseyside, North West England on Yell, get contact details, opening hours, directions and a service overview. Owen had rejoined the Service from Durham Ambulance Service but his roots were firmly in Liverpool after starting his career as a City of Liverpool Cadet in 1966. Anyone aged over 16 and needing urgent mental health support can ring our 24/7 freephone number on0800 145 6570, Patient Advice and Liaison Service (PALS) and Complaints, Mersey Care NHS Foundation Trust on Facebook, Mersey Care NHS Foundation Trust on Twitter, Mersey Care NHS Foundation Trust on Youtube, Mersey Care NHS Foundation Trust on Instagram, Mersey Care NHS Foundation Trust on LinkedIn, Global Centre for Research on Mental Health Inequalities, Reducing violence and aggression towards our staff, Eating Disorder Service for Children and Young People, Halton and Warrington Baby and Infant Bonding Support - referrals, Accident and Emergency Liaison Service (Halton) - referrals, ADHD Service for adults (Halton) - referrals, Early Intervention in Psychosis Service (Halton) - referrals, Inpatient Services for Adults (Halton) - referrals, Specialist Perinatal Service (Halton) - referrals, Child and Adolescent Mental Health Service (Halton) - referrals, Children and Families Weight Management Service / Family Futures (Halton) - referrals, Community Eating Disorder Service for Children and Young People (Halton) - referrals, Care Home Liaison Team (Halton) - referrals, Memory inpatient services (Halton) - referrals, Community Mental Health Team for Older People (Halton) - referrals, Learning Disability Community Team (Halton) - referrals, 2-hour Urgent Community Response UCR (Knowsley) - referrals, Advance Care Planning Service (Knowsley) - referrals, Aids and adaptations (Knowsley) - referrals, Adults' weight management service (Knowsley) - referrals, Breastfeeding peer support (Knowsley) - referrals, Centre for Independent Service (Knowsley) - referrals, Continence Service (Knowsley) - referrals, Community Therapy Service (Knowsley) - referrals, District Nursing Service (Knowsley) - referrals, Falls and Fracture Prevention Service (Knowsley) - referrals, Integrated Community Frailty Team (Knowsley) - referrals, Intensive Support (IS2) Service (Knowsley) - referrals, Intravenous Therapy (Knowsley) - referrals, Nutrition and Dietetics Service (Knowsley) - referrals, Specialist Palliative Care (Knowsley) - referrals, Speech and Language Therapy (Knowsley) - referrals, Tissue Viability Service (Knowsley) - referrals, Wheelchair Service (Knowsley) - referrals, Integrated Community Equipment Service ICES (Knowsley) - referrals, ADHD service for adults (Knowsley) - referrals, Early Intervention in Psychosis Service (Knowsley) - referrals, Home Treatment Team (Knowsley) - referrals, Think Wellbeing IAPT (Knowsley) - referrals, Specialist Perinatal Service (Knowsley) - referrals, Child and Adolescent Mental Health Service CAMHS (Knowsley) - referrals, Speech and Language Therapy for children (Knowsley) - referrals, Learning Disability Community Team (Knowsley) - referrals, Step Forward Psychological Intervention Service (Kirkby) - referrals, Eating Disorder Service for Children and Young People - referrals, 2-hour Urgent Community Response (Liverpool) - referrals, Step Forward Psychological Intervention Service (Liverpool) - referrals, Continuing Healthcare (Liverpool) - referrals, Eating Disorders Service (Liverpool and Sefton) - referrals, Equipment advisory service - Liverpool (referrals), 2 hour Urgent Care Response UCR (South Sefton) - Knowsley, Breastfeeding Support Team (South Sefton) - referrals, Health Visitors (South Sefton) - referrals, Step Forward Psychological Intervention Service (Sefton) - referrals, Step Forward Psychological Intervention Service (Southport and Formby) - referrals, Perinatal mental health and relationships, Compassion-focused support for practitioners, North Huyton Primary Care Resource Centre, A&E Liaison - Liverpool University Hospitals (Aintree site), A&E Liaison - Liverpool University Hospitals (Royal Hospital site), Liverpool Women's Hospital - Perinatal Service, Picton Neighbourhood Health and Children's Centre, Townsend Lane Neighbourhood Health Centre, Crosby Housing and Reenablement Team (CHART), Criminal Justice Liaison and Diversion Team, Third Sector Technology Centre (3TC House), Southport and Formby District General Hospital, Southport Centre for Health and Wellbeing, Ashworth High Secure Hospital - Maghull Health Park, British Sign Language services for patients, service users and carers, Symptoms, mental health conditions and medications, Mental Health Innovation and Health technology workshop, Mersey Care services during COVID-19 survey, Experience of Child Health Services survey. Please attend your booked appointment. Still call 999 if youre facing an emergency. An unplanned journey booking cap will be applied based on a percentage of overall patient movements however this is not applicable to enhanced priority patients. Since 2016, the PTS in Cheshire, Warrington and Wirral has instead been carried out by West Midlands Ambulance Service.[4]. Merseyside Police; . If you experience any difficulties in making a PTS booking please contact the following: Together with our commissioners we have agreed to a set of quality standards by which the patient transport service will be measured by.