kier bridgend complaints kier bridgend complaints

The work carried out is horrendous and I cannot believe how BT can use them. Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. You can report a damaged or faulty street light online via My Account. This will be provided for each financial year. Tel: 01656 643643 Email: . Resolver can help you send your complaints to Kier. Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)post@childcomwales.org.ukwww.childcom.org.uk. Please check with your phone provider if you are unsure about how much a call will cost. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Our Cabinet also considers our response to complaints at least twice a year. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Weve helped millions of people find a resolution. We will tell you who we have asked to look into your concern or complaint. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. If the council has failed in its compliance with the Welsh Language Standards, it will apologise to the complainant and will consider any shortfall in compliance when reviewing any relevant internal processes or practices. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. STAY AWAY from this developer. Thank you for your understanding. I shall have no option but to now take this up in a more formal legal way . Thursday every week. The public is able to raise complaints with the Councils compliance with the Welsh Language Standards under this Complaints Procedure using the process described. Ive had two separate major issues with my property since moving in and Kiers representatives have tried their utmost to avoid taking any accountability for both of them. They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. Ppl of ethnic origin get blackballed or a victim racial filtering. kier bridgend complaints. We do not view behaviour as unacceptable just because someone is forceful or determined. We will let you know when changes weve promised have been made. Please place your recycling and waste at your propertys edge by 7am on your collection day. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Chris. Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Councils response to Coronavirus. Click on a service above for more options or click here to look up another property. If you have requested a missed collection before 12pm they should be collected today. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. We have a separate policy for Social Services complaints. If we did not do something well, we will aim to put it right. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Thank you for taking the time to submit your feedback. Find out how we enforce anti-littering rules in Bridgend County Borough. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. This policy does not apply to Freedom of Information or data access issues. We have a separate policy for Social Services complaints. Conway House, St Mellons Business Park Cardiff . Company reviews. Sometimes, you might be concerned about matters that are not covered by this policy e.g. For example, the Welsh Language Board about services in Welsh. Reviews from Kier Group employees in Bridgend about Pay & benefits. kier bridgend complaints. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. For the best experience please use a JavaScript enabled browser. Updated on 24/03/2023 . Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. If we find that we got it wrong, we will tell you what and why it happened. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Our staff will aim to help you make your concerns known to us. Kier Group CEO is optimistic that, with investment in upskilling, the construction industry can help support economic recovery Andrew Davies, Chief Executive of the Kier Group, has opened the Cardiff. Email: Salary guide. Tel: 01656 643643 Email: If we got it wrong, we will always apologise. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. We also ensure all reviews are published without moderation. . Garden waste collections are available to Bridgend County Borough residents. 2nd Floor, Optimum House, Clippers Quay, Salford Find out how we combat fake reviews. Click on a service above for more options or click here to look up another property. Our drainage is so bad they have had to redo so much of it and the road we have just finally a year late had laid has got to be dug up to have a new drain laid. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Kier Opening Times in Tondu. We appreciate your views and will use them to improve our website. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . If you have lost out as a result of a mistake on our part we will try to put you back in the position you would have been in if wehad got it right. . 75 days later they are still making excuses as to why they cannot pay the invoicecan't pay by debit or credit cardcan't pay by paypal or send a chequeafter 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.We did that and added late payment interestThen they claimed our bank details could not be verified! This could be by letter or e-mail, for example. We will deal with your concern in an open and honest way. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . We may exceptionally be able to look at concerns which are brought to our attention later than this. We appreciate your views and will use them to improve our website. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. You can express your concern in any of the ways below. 2nd Floor, Optimum House, Clippers Quay, Salford Where there is a need for significant change, we will develop an action plan setting out what we will do, who will do it and when we plan to do it. 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. We will raise awareness amongst all relevant council employees of the requirement to deal with any complaints regarding the Councils compliance with the Welsh Language Standards to ensure that such complaints are investigated fully and impartially. Have now been waiting a year for a kitchen unit door to be replaced which had been damaged before handover. 62 Village Court, Broadlands, Bridgend, CF31 5DY. . These folks decided to conduct work outside our block of flats at 2 in the morning. Cardiff - Conway House. Find out when you can expect your delivery of blue and green bags. Conway House. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Email: Appalling treatment of staff, clients and customers. And all they can say is, cant get anyone to do the job!! h+s safety glasses were a must but a potential fall hazard was acceptable with their double standards, avoid like the plague. Well always be on hand with guidance and support to help you get the results youre looking for. However, we also consider that our staff have the same rights. Sign in. If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. Select 'Recycling collection' if it was a missed recycling collection. If we find there is a fault in our systems or the way we do things, we will tell you what it is and how we plan to change things to stop it happening again. In times of trouble or distress, some people may act out of character. I would highly recommend them. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Will try put the boot cam on youtube for your enjoyment. Email: If you have a concern, raise it with the person you are dealing with. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. DO NOT SUPPLY - they are most unprofessional! Enter your name, phone number and email address. If possible, well put right any mistakes we may have made. private residential homes, specialist health providers) you may wish to raise the matter informally with them first. Learn more about Resolver Pro and how to claim your business. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Tell them that you want us to deal with your concern formally. When reporting a problem to us please provide as many useful details as you can, including the date and time you noticed the issue, where it is located and your name and daytime contact number. Kier Group. also considers our response to complaints at least twice a year. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council You can be certain that youre talking to the right person at the right time. If there is a simple solution to your problem, we may ask you if you are happy to accept this. Click on a service above for more options or click here to look up another property. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. I was picking up my wife, with the kids in the back. Resolver is a totally free service that you can use to complain effectively. Additional sacks for refuse because you have run out - Must be pre-ordered via the . Create a profile and sign up for Job Alerts. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. We use dedicated people and clever technology to safeguard our platform. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Write a review. Follow. We can collect larger household items such as sofas, doors and beds. So many issues with everybodys homes its unbelievable. Click on a service above for more options or click here to look up another property. He sorted everything out for me. Sign in. If you are approaching us for a service for the first time, (e.g. have been treated unfairly or received a bad service through some failure on the part of the body providing it. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Fitzalan school, Cardiff.What a disgusting place with very rude management only seemed interested in brownie points with directors who were visiting the site, on site mood while working was miserable at best, not good at all! You can write a letter to us at the following address: We will formally acknowledge your concern within 5 working days and let you know how we intend to deal with it. If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. You can report a missed recycling or waste collection online via the Kier website. See jobs, salaries, employee reviews and more for Bridgend location. So he was doing it whilst people swimming until 2 oclock. Rating. We will show how the mistake affected you.