southwark council housing benefit contact number southwark council housing benefit contact number

Make a complaint about the serviceyou are unhappy with. This information is used on the website, in order to optimise the relevance of advertisement. endobj Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice. document.write('Verinder.mander@southwarkcarers.org.uk<\/a>'); How to contact the council Contact us Get in touch with us online, by phone or in person. This is a free, independent servicethat investigates complaints againstcouncils. Used to send data to Google Analytics about the visitor's device and behaviour. We're required to collect this. Used to send data to Google Analytics about the visitor's device and behaviour. We've matched the postcode to London Borough of Southwark. endobj To be eligible to apply for Housing Benefit you must: You can apply for Housing benefit as part of a claim for other benefits from the Department for Work and Pensions. Tracks the visitor across devices and marketing channels. Verinder.mander at 17 0 obj @a)b_1{{| DJtB Southwark Council Benefit service collects personal data for the purpose of processing applications for Housing Benefit and/or Council Tax Reduction. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to hold the selections you make as to which cookies you allow from the site. <> Let us know your thoughts on things that matter to you. Used by Google Tag Manager to control the loading of a Google Analytics script tag. Southwark council benefits contact number; lucks food decorating company fife; pitbull kennels in south carolina; qapi tools; federal 9mm ammo recall; The LHA rate a household can receive depends on the number of bedrooms they are entitled to and . Statistic cookies help site owners understand how visitors interact with websites by collecting and reporting information anonymously. Statistic cookies help site owners understand how visitors interact with websites by collecting and reporting information anonymously. Make a liability claim against the council. The website cannot function properly without these cookies. Southwark Pensioner's Centre 020 7708 4556 Repair EmergenciesCouncil Tenants For all repair emergencies, call the council's 24-hour freephone number 0800 952 4444 repairs@southwark.gov.uk Gas leaks 0800 111 999 UK Power Connections 0845 234 0040 Other housing issues Repairs to your council home You have rejected additional cookies. This function allows the web site to load faster by pre-loading certain procedures. Get extra help. Use theonline formto book an appointment orvisit your nearest service point. . Used to hold the selections you make as to which cookies you allow from the site. Essential cookie used for web server load balancing, Essential cookie for web server load balancing. endobj Our service points (formerly known as One stop shops)offers advice and information Monday to Friday, 9am to 5pm. You are about to leave the Southwark Council website. <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.5 842.25] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> You can pay for Council services online using our online payments system. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. In this section. Collects information on visitor behaviour on multiple websites. Customer standards. Contact details. endobj Well send you a link to a feedback form. Used to send data to Google Analytics about the visitor's device and behaviour. Dont worry we wont send you spam or share your email address with anyone. Please note that we cannot ensure the reliability of content hosted on other websites. The intention is to display advertisements that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. Sign into any of your Council accounts from this page. Social Security Contributions and Benefits Act 1992, domiciliary care - such as day care, home helps and meals, food support and other support programmes, where we are required to provide the information by law, where disclosing the information is required to prevent or detect a crime, including fraud, where disclosure is in the vital interests of the person concerned, the right to be informed about the collection and use of your data, the right to have any inaccurate or incomplete data rectified, the right to have personal data erased in specific circumstances, the right to restrict processing of data in specific circumstances, the right to object to processing of your data in certain circumstances. Used by Google Tag Manager to control the loading of a Google Analytics script tag. The intention is to display advertisements that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. This cookie is used to remember display settings for colour contrast and font sizes set by the user in the accessibility options panel. <> You should use this line if: you have nowhere to sleep, or might be homeless soon; you have somewhere to sleep, but nowhere to call home; you are/could be at risk of harm; Our helpline is open every day of the year: 8am - 8pm on weekdays You are about to leave the Southwark Council website. You can get information on their website. The proper handling of personal information is very important to the delivery of our services. 54 Camberwell Road, London, SE5 0EN Please remember to include the job title and reference number if your query relates to a specific job. Find London Borough Of Southwark in London, SE1. Council service Contact number; Adults social care: 0121 303 1234: Adults Out of Hours Home Care Service: 0121 464 5001: Anti social behaviour: 0121 303 1111: Benefits (includes Housing Benefit/Council Tax Support) 0121 464 7000 . Open consultations and surveys. London Borough of Redbridge. Collects information on visitor behaviour on multiple websites. We might need to see proofs to support your claim. Used to distribute traffic to the website on several servers in order to optimise response times. This cookie is used to record what callouts have been dismissed during a session to ensure they do not re-appear. Reporting changes - Southwark Council Home Benefits and support Housing Benefit Reporting changes Reporting changes You must tell us about any changes in your circumstances as this. [ 9 0 R] endobj This is the final stage of thecomplaints procedure. endobj Call our Contact Centre on 020 8770 5000. This information is used on the website, in order to optimise the relevance of advertisement. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Southwark Council Benefit service collects personal data for the purpose of processing applications for Housing Benefit and/or Council Tax Reduction. Insome cases this may take longer andif so you will be informed via post ifthere are any delays in investigatingyour complaint. Or Complete a task any time of day with your dedicated MySouthwark service area and, OrComplete a task any time of day with your dedicated MySouthwark service area and. This cookie is used to send data to Google Analytics about the visitor's device and behaviour. <> endobj Please don't use this form if: /Housing-Benefit-and-Council-Tax-Reduction---Make-an-enquiry/Introduction/, Housing Benefit and Council Tax Reduction - Make an enquiry, make a claim for Housing Benefit or Council Tax Reduction, request an explanation or reconsideration of our decision on your claim, give us permission to share your information. There are a number of ways you can get in touch for help or information about your benefits in the Scheme. y law you cannot be granted a tenancy until you [re 18 years old, however a trustee can be appointed and will be required to sign the tenancy agreement on your behalf Use this form to claim Council Tax Reduction - this is money to help people on low incomes pay their Council Tax. Email: info@southwarkworks.org.uk Contact number: 020 7740 8200/ 0800 052 0540 Thames Reach Thames Reach support homeless, vulnerable and isolated people with a range of activities, services. Registered Charity: No 211091 : Registered Company: No 463505. http://www.southwark.gov.uk/housing/council-tenants-services/mysouthwark-service-points, 30 minutes to 1 hour appointments for complex enquiries about Council Tax and Housing Benefit, 15minute fast track service appointments for document submission and general enquiries regarding Council Tax, Housing Benefit or Blue Badge applications, access self service terminal and telephones, pay services online or by automated phone, book repairs (emergency repairs and follow up repairs will need to be booked via our contact centre). After youve answered a few questions on this form, well tell you if you need to claim UC or if you can claim HB. Birth, Death, Marriage and Divorce Records. Either way, this site won't work without it. If you suspect that someone is committing fraud against the council we'd like to know about it. Contact us Contact us If you have any queries regarding your application, or any technical problems with the application form, please contact us . Self-employed. This tool will set a cookie on your device to remember your preferences and can be changed at any time. You'll then have a record of your completed or saved form in your account. Please take a look at our browser support page for more help. Either way, this site won't work without it. If you remain unhappy you can takethe matter further. This includes: Council Tax ; penalty charge notices . It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. %PDF-1.5 Deliberately giving wrong or incomplete information or not telling us about changes in your circumstances could result in prosecution. Message us Use our form to contact us online Call us Lines are open Monday to Friday 9am to 4pm.. It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. Housing Benefit can help you pay your rent if you're unemployed, on a low income or claiming benefits. Our highly trained customer services officers can either help you with your enquiry or transfer you to a member of staff who can. Used to hold the selections you make as to which cookies you allow from the site. It's being replaced by Universal Credit. St Nicholas Way. SM1 1EA. endobj Each council decides how their application process will work. Find out what proof you'll need to apply for Housing Benefit. <> This privacy notice has therefore been produced to explain as clearly as possible how we process your personal data. Assessment of priority need. This tool will set a cookie on your device to remember your preferences and can be changed at any time. {=ly =m_)"y}H=C14hF.v_T2V`e28X+i;AZ4{06\2Ul,I!LkQrR}s&ex~p[9;3k|cxqHgb? It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. <> % To contact the Customer ResolutionUnit email CCU@southwark.gov.uk,telephone 0207 525 2209, or writeto Customer Resolution, PO BOX64529, London, SE1P 5LX. Southwark Council Local Offer PO Box 64529 London SE1P 5LX. CrHw?pTRx}2{|+,Ae Uob?^X" _P 9 0 obj Or Complete a task any time of day with your dedicated MySouthwark service area and, OrComplete a task any time of day with your dedicated MySouthwark service area and. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the site. 16 0 obj Please note that we cannot ensure the reliability of content hosted on other websites. You must tell us about any changes in your circumstances as this could result in us paying you too little or too much Housing Benefit or Council Tax Reduction. If you need help with your rent, most people in Southwark (other than pensioners and a few exempted groups) must apply for Universal Credit (UC) from the Department for Work and Pensions (DWP), rather than Housing Benefit (HB). endobj 1 0 obj If youd like someone to act on your behalf or would like us to share information about your claim with an appointee, youll need togive us permission. Sutton . Completing the form If you then dont claim UC or delay claiming, any rent arrears will be your responsibility. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Tracks the visitor across devices and marketing channels. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. We also use cookies set by other sites to help us deliver content from their services. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. 3 0 obj It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. endobj This cookie is used to record what callouts have been dismissed during a session to ensure they do not re-appear. You're about to visit ' a task online ' Why not create a MySouthwark account at the same time and also: Either way, this site won't work without it. Your complaint will beacknowledged within three workingdays, fully investigated by thebusiness unit, and you will receivea full written response within 15working days. Make a complaint via the onlinecomplaints form, email complaints@southwark.gov.uk, call the customerservice centre on 020 7525 0042 orvisit a one stop shop. Used by Centro (Basis DSP) to deliver targeted online advertising, . // --> Customer services: 020 8554 5000 Housing 020 8708 4002 - open Monday to Friday, 9am to 4.45pm Council tax 020 8708 5670 - open Monday to Friday, 8am to 5pm Benefits 020 8708 5690 - open. Overview of data processing, data subject rights and information complaints can be read here at our corporate data privacy notice. 12 0 obj How much you get depends on your income and circumstances. Address & Contact details 122 Peckham Hill Street, London, SE15 5JR Website: http://www.southwark.gov.uk/housing/council-tenants-services/mysouthwark-service-points Phone: 020 7525 5565 Back to listings You are here: Home conservation MySouthwark Service Points Used by Centro (Basis DSP) to deliver targeted online advertising, . This information is used on the website, in order to optimise the relevance of advertisement. Marketing cookies are used to track visitors across websites. Why not create a MySouthwark account at the same time and also: You can do these tasks at any time with MySouthwark.Join the thousands of other Southwark residents transforming the way we do business! It tracks the visitor across devices and marketing channels. endstream It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Southwark Carers We use some essential cookies to make this website work. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. Essential cookie used for web server load balancing, Essential cookie for web server load balancing. The information you give us Lynton House. Registers a unique ID that is used to generate statistical data on how the visitor uses the website. If you are unhappy with the waySouthwark Council have handledyour complaint upon completion ofthe stage three investigation, youcan contact the local governmentombudsman or the housingombudsman. Profile Population 329,326 Households 135,520 Inland Area 2,886 hectares Council Tax (band D) Budget 2022/23 308.4m We use cookies which are small files downloaded to your computer, used to improve your site visit. Providing documents and/or information. Ilford, IG1 1NN. This function allows the web site to load faster by pre-loading certain procedures. Marketing cookies are used to track visitors across websites. If you're having problems registering or linking to your Council Tax, benefits, business rates, rent, repairs or service charge accounts, you may find the help you need on the following pages: how to register for a MySouthwark account, report a problem registering or signing into your account, report a problem accessing a Council Tax or benefits account, report a problem accessing your rent or service charge account, report a problem accessing your garage account, report a problem accessing your business rates account. Regular text size with high contrast version on dark background, Large text size with high contrast version on dark background, The quick brown fox jumps over the lazy dog, Request a service charge refund or transfer, Locate a missing payment on your service charge account, Request an actual service charge breakdown, Submit a query or compensation request for loss of heating & hot water, Give authorisation for someone to discuss your account on your behalf, Homeowners - Make an enquiry about building insurance, Get a copy of your building insurance certificate, Get a redemption statement, statement or balance for your service charge loan, Get more information or apply for a service charge loan, Tell us about problems making your service charge loan payments, Get help accessing my online service charge accoun, Link multiple properties to MySouthwark account, Apply and pay for gas and boiler servicing, Leaseholder observations - s20 Notice of Proposal / Notice of Intention (Capital Works), Leaseholder observations - s20 Notice of Proposal / Notice of Intention (Revenue), Comment on S20B costs incurred to date or final account, Make an enquiry about housing investment planning, Request permission to alter your property, Apply for Gold Standard Charter membership, Contact Private Sector Housing Enforcement. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. The review team within the unit willthen look at how your complaintwas dealt with at the initialstage and carry out a further fullinvestigation. There are different rules if you're from an EEA country. Call our contact centre on 020 8430 2000. Used to distribute traffic to the website on several servers in order to optimise response times. You can contact them on our free phone number 0800 917 6994 (8am to 6pm, Monday to Friday) or via our contact form: Contact the Cost-of-living crisis team which will enable us to respond to. 18 0 obj xXn6}7T@4w\[4vh}Hs$uwHJl*d9938~^z}uSSr@ (Wdy7apg('#|~9 CjIuKPUiP$sO+K[0&aH/O Y|\=#lkpMI[j The council has a complaintspolicy place to ensure there is aconsistent approach to complaintsacross the council and that allcomplaints are treated seriously andsympathetically and resolved at theearliest possible stage.