We purchased our LG washer in2017 and it began to rust around the bleach compartment as well..I am now concerned to hear it may begin to affect my clothing and that the company will not stand behind their product. This is truly a manufacturer defect. The rust appears to be spreading although I no longer use the bleach dispenser. These washers should be built for everyday water and bleach use. The rust is getting worse and worse! In addition I can see rust between the lid (entire top of machine) and base. (they are on their second call action suit for refrigerators). If the class action is re-opened, please include me. I have the same problem with my washing machine but my dryer is messed up as well. Clearly, the added mess or extra cleaning process defeats the purpose of any washing machine, let alone LG, and extremely disappointing. Started rusting a few years later. I would love to be a part of this law suit. I spent $1000 on this washer and 7 years later a piece of junk due to excessive rusting! In conversation with LG, I was told it was a cosmetic issue well, its a cosmetic issue now that we have rust stains on all our clothes! I called LG customer service !!!! Shipping bolts. Please tell me how I can become part of this lawsuit. I actually had a kitchen aid 18 years and never rusted near the bleach cup. I am having the same issue. Same problem, the rust is so bad now, 5-6 years later. Top Class Actions will let our viewers know if we learn of any new class actions involving LG. We also purchased an LG washer in August of 2017. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. View Complete Recall Details . Bought my lg toploader in 2013. I would like to join a class action suit if another arises. Is there anything we can do to make LG responsible. Wish me luck. LGs product import license should be revoked! I cant believe so many people are experiencing the same thing as I have. Same issue. I washed for the first time and saw the rust on top around the bleach cup. I would also like to know how to join the lawsuit. I have been battling the rust issue for quite sometime. On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. I have been on an ongoing battle with LG regarding this same issue. Learn more about the cookies we use. There are rust stains on many of my white sheets. Within 9-10 months the metal area around the plastic insert in the bleach dispenser began to bubble under the paint. Why was the class action dismissed? Its disgusting. I have the same issue about the top load washer rusting around the top and ruining my clothes. We just had a issue with the pump going out in the washer and we are in the process of it being fixed! I just saw this class action lawsuit and noticed it was dismissed! Decided to see if there was a recall and then found this! I too felt I bought top of the line washer and dryer. The first time I pulled the tray out a huge chunk of metal broke off of it. 1/6/2021 Rust-Oleum Professional Bright Galvanizing Compound Spray 6-Pack (Online Only) . I thought I was investing in the LG product as one of the best I could buy. My good friend has a lg refrigerator the repair crew have fixed on three occasions and finally put in a new compressor. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. Get product support, user manuals and software drivers for the LG WT5070CW.ABWEEUS. Who should A repairman came and knew immediately what the issue was and put a new part in. Waste of my money. On this page, Lowe's posts links to product-recall announcements from the US Consumer Product Safety Commission (CPSC) and other federal agencies, going back several years, in which Lowe's was a retailer of the recalled product. I have the same problem with rust, is there a recall ? That only lasted a few months before the rust started coming through. I always bought Sears washers in the past (Whirlpool) and never had this problem. So i wss searching on line for solution about my lg true balance for the UA error message solution as well top body part bleach dispenser replacement when i stumble across this ,so is this machine really defective? had many texts and calls and no support. The mechanic said this is a very common problem and suggested I purchase a new top for $400 in addition to the cost for labor. I am having the same issue with the rusted bleach dispenser. I had NO idea there was a lawsuit until I looked up TODAY by chance how to clean off rust from the bleach area of my LG washer thinking I was the ONLY one with the issue!! This is ridiculous. I will NEVER buy another LG appliance! The screw on the lid rust also!! This is a new machine I purchased and started using in 2015. I have a similar issue rust under and along the soap dispensers. And when or if you do call customer service get the techs name that you spot with and her ID.NO. We have the same problem and we want our machine replaced by LG. While one top is in use we recondition the extra top and put it in storage. We spent more thinking we would have it for years with the motor having a 10 year warranty. Surely a washing machine should last more than 5 years? My clothes are sometimes affected as well. My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). Rusty flakes are getting bigger, size of dime almost. Disconnect the water supply hose from the washing machine, and then open the faucet to see if water flows out. 1-844-569-4776 for ProServices Desk. I will never buy a LG product again! So upset. I have an idea seems there are over 200 people with the same issue how about a new class action lawsuit since the original (only representing CA and MI) class action was missed in June 2019. LG doesnt stand for Lifes Good in my book. I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! Crappy material they used!!! Although we stopped using the beach dispenser, the problem continues to grow. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. The same thing has happened to my LG that I bought in 2015. Please add me if there is another class-action as there really should be a complete replacement. Put us on the class action lawsuit. Clothing & linens ruined. Within a few years it started rusting around the bleach dispenser. . I have damaged so many comforter, sheets, clothing with rust stains. It is spreading through the whole top rim . I still see them putting LG on the top and I cannot purchase LG appliances again. I also have a serious problem with the rust of my LG TOP LOADING washing machine, by the bleach compartment. I have the same problem and have only used bleach a couple of times. Company does not always pay the repair company for labor. I assume its fairly new as it has a lot of features and can send your phone notifications. [59] In 2004, LG made 4A-rated water efficiency claims for numerous washing machines before they were certified. I have the same issue. It may be possible to clean this and then apply touch-up paint to the scratch for future rusting. I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. Rust is around the top, but more than just around the bleach area of the machine. Today I was cleaning the washer and the whole dispenser part collapsed in my hand and have a big whole all rotted through. In our lab tests, Top-Load HE Washers models like the WT7900HBA are rated on multiple criteria, such as those . My LG washer started rusting at the bleach compartment which I have never used and now it has spread around the rim and onto the detergent dispenser. Pics are incredible. Even if I buy replacement parts, the problem will happen again and again. Its starting to get on my towels and clothes. Around the top where the glass is rusted, around the bleach dispenser, around the edges of the machine, and many other places are rusted. Seriously disappointed in the customer service as well as the product. The washer is literally rusting out.and I am a FIRM BELIEVER that L.G. This started when the machine was only 3 years old, and is flaking off badly now. Im having the same issue. I am so disgusted with L.G.!!! Never had a rust issue. I have the same rust problem and would like to join the class action. Horrible! No looks like I need a new washer as I dont want the breaking rust falling into my laundry. I can take pictures of the rust around the bleach dispenser AND rust spots on my sheets, towels and clothes!! What a joke LG! Can we still get in on the suit? I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. Why not use water proof screws?? My washer is a top load, True Balance, Top of the line appliance. Called LG, and a technician came and diagnosed that its misuse on our part. No amount of maintenance, cleaning, or non-spilling, or wiping away of detergents would prevent the Defect.. Santa Barbara. Click Change Settings if you want to tailor the use of your cookies. Beginning to notice degradation near the hinges that hold the lid. I DO NOT recommend LG appliance. Well I dont pour Clorox on the hinges. Today it is much worse there and now in other areas of the Top Cover (part #MCK62185501). Do the tub cycle clean after every 4 washes. It started years ago (cant really remember how many). They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. I would be happy to join a case action. This is CRIMINAL!! Rust around the water/detergent dispenser. Around the bleach dispenser :(. Purchased this for my Bed and Breakfast. No rust is taking over the lid. It was black! All around the bleach tray has rusted and the white paint is chipping off. I cannot believe they would continue to sell this same machine with a clear conscience. I bought the LG top load washer and it also is rusting around the top-bleach dispenser area. I will check the underside of the cup to see how bad the rust has spread. Worn out drum bearing. However, I can only wash whites now if I want to risk rust stains that dont come out. We battled about this issue for our washer. LIKE YOU ALL CALLED THEIR 800 AND GOT THE ONE YEAR WARRANTY SPEECH ETC. Please put me on your list for class action suit. Our Kenmore was 10 years old and still going when we got our LG. Costco wouldnt schedule a return of washer as they wanted to inspect it. I am very disappointed as well since we paid top dollar for a very poor quality appliance. Shame on LG. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Same experience. asks from Mount Laurel, NJ on February 23, 2015 9 answers. Now the whole top is rusting out. I bought my washing machine in 2012. I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. even though she is going to say shes not allowed to do that, that is not true they can give their first name and their ID NO.They are highly trained on how to get around your issue and will even lie and say that they will look into the issue and call you back or their going to have to escalate your call to another dept. NOPE! LG Washing Machine Leaking When your LG washer is leaking, there are a few common causes that might be to blame. I believe another class action lawsuit should be presented. Their customer service told me they would do something about this and never bothered to call back. WOW LG TAKE OWNERSHIP of your manufacturing defect. LG I want my money back. I purchased my washer & dryer in 2015 from Lowes. If you have one of these, get rid of it before it gets to the advanced stage that I mention above. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. I would like to participate in this suit. Im having the same issues with my LG top loader. How can I fix this ? If no water flows out, soak a towel with hot water and place it around the faucet to warm it for 5 minutes. What does it mean that it was dismissed? Not to mention the fact that in EVERY cycle BUT the Bulky option he water level doesnt even go high enough to wet the contents. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! Horrible customer service. The washer itself is a fantastic unit. I am hoping that there is help for me and the others who are having this problem. This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. They have lost my business and I will not be purchasing another LG brand again as this is clearly a defect with the washer AND with the culture and character of LG! Its so wrong and I am so thankful I held off on my LG fridge purchase I almost made last week! LG gave undertakings to the Australian Competition and Consumer Commission (ACCC) to provide appropriate corrective notices and upgrade and maintain its trade practices compliance program. Mine too! I would also like to learn more about this class action. Im having the same issues with rust near the bleach dispenser. I WAS GREETED BY A LOVELY LADY WHO HEARD ME OUT AND PUT IN A WORK ORDER FOR SOMEONE TO COME OUT AND ASSESS. I had laundry by the washer & clothes hanging that were above and fell behind. ! A few days later a bottle of touchup paint showed up in my mailbox! Warm the disconnected water supply hose in warm water below 50C. I wish everyone the best of luck with their issue and hope I can get mine resolved quickly. They told me it was cosmetic issue and not covered. I cant believe they dont think this is a manufacture defect. Obviously this should not happen. Put me on the lawsuit. We also have the same issue with our LG washer, purchased from Sears. It is shameful that the class action was dismissed! Initially, I wasnt sure what was causing it but I definitely know now. A washing machine should not rust like this! Rust is CANCER to a metal appliance. A few months later there was rust all over my clothing. I spoke to a casual visitor while getting my RX at the pharmacy and he was really unhappy because he had bought several of these machines for a washateria and has begun having problems and seeing about an attorney for a suit against LG which I decided to see about and found this is a very common problem and that is why I am writing on your review. Rust began showing up about 3-4 years afterward.