QUESTION 8 1. is NOT a level of credentialing procedures. 0000216780 00000 n British Technology Awards Certification can be either a prerequisite for licensure or, in some cases, an alternative. 0000215794 00000 n 0000010967 00000 n Legislation that mandates third-party reimbursement privileges. Pre-application completion helps organizations determine whether or not the applicant meets basic qualifications as outlined in staff bylaws. portalId: "14489491", These red flags may include (but are not limited to): Negligent credentialing lawsuit cases are on the rise and so are the risks and costs that come with litigation. Credentialing and privileging are the two processes that most often get confused. 0000149274 00000 n 0000009463 00000 n 0000082448 00000 n submit information about the nature of practice, indicating that standards set by the state to qualify as a "registered professional counselor" have been met. d Inspection These requirements demand that board members communicate in . One example of this might be an expired license in a state where Company A does not contract. 0000058074 00000 n 377 0 obj <>/Filter/FlateDecode/ID[<10DC574ABF942B4690ED2A19B7C765E4>]/Index[356 47]/Info 355 0 R/Length 109/Prev 214258/Root 357 0 R/Size 403/Type/XRef/W[1 3 1]>>stream For questions related to physician credentialing, give us a call at 800.328.3065. - Most state counseling licenses do not recognize specialty areas, national certification does HSPD-12 Credentialing. startxref Certified Coding Specialist (CCS) The CCS credential demonstrates a professional's tested skills in data quality and accuracy as well as mastery of coding proficiency. 0000149313 00000 n 0000216731 00000 n 0000009859 00000 n Donec aliquet. Pellentesque dapibus efficitur laoreet. 0000096660 00000 n 0000216376 00000 n The movie theater is on fire. 0000007037 00000 n Nam lacinia pulvinar tortor nec facilisis. Commonly exempted groups: 0000018552 00000 n theirproblemoritssolution. 0000009069 00000 n 0000009149 00000 n If you have questions, talk to your CompHealth recruiter or contact the coordinator who is working with you on a locum tenens assignment. How to Use a Pre-application When Hiring a Provider. It provides a framework for organizations to implement industry best practices that help them accurately and efficiently credential and recredential health care professionals. 0 Truly an outlier, but went unnoticed 2 0 obj <>/Metadata 984 0 R/ViewerPreferences 985 0 R>> By integrating real-time tools, you can ensure that providers credentials such as education, medical training, board certifications, licensure, and work history are correct and verified. Select a sample of 25 initial credentialing instances that were not completed within the standard. Medical credentialing is a market-driven process that seeks to maintain standards of quality in the medical community for the benefit of patients. Alongside credentialing, privileging authorizes a licensed or certified healthcare practitioners specific scope of patient care services and evaluates an individuals clinical qualifications and/or performance. 0000052804 00000 n C Licensure This publication is free for ACA members and costs $10 for non-members. ELECTRONICALLY: Upload the documents online. Refer to Appendix I for a list of these states. I need the answers to both of these questions, please! a.passion; work setting b.work setting; specialty c.specialty; preferred d.passion; specialty. 0000005540 00000 n Course Hero is not sponsored or endorsed by any college or university. NCQA Credentialing Accreditation helps improve credentialing and protects consumers by ensuring a consistent, effective and diligent credentialing process. Credentialing in the administration of sedative and analgesic drugs to establish a level of moderate sedation should require active participation in an ongoing process that evaluates the practitioner's clinical performance and patient care outcomes through a formal program of continuous performance improvement. Question 11 0.5 / 0.5 pts The four levels of credentialing procedures, ranging from least prestigious to most prestigious, are _____. Pellentesque dapibus efficitur laoreet. 0000006180 00000 n 0000056739 00000 n is NOT a level of credentialing procedures. Although they dont maintain a physical presence in the hospital where they provide care, telehealth providers are still required by law to undergo credentialing. Typically, states require individuals to accumulate between 2,000 and 3,000 hours of supervised experience within a certain time period, including a specific number of face-to-face supervision hours. portalId: "14489491", Nam lacinia pulvinar tortor nec facilisis. In some cases, you likewise attain not discover the statement Namss Credentialing Specialist Cpcs Study Guide Pdf that you are looking for. 644 0 obj <> endobj At a minimum, the committee must review the credentials of practitioners who do not meet established criteria, as well review a list of names of all practitioners who do meet the established criteria. NCQA Credentialing Accreditation focuses on consumer protection and customer service improvement. 0000216679 00000 n If a hospital, pharmacy, or medical clinic uses an approved credentials verification organization (CVO) to perform their verifications, the organization should meet with the CVO to outline the process for gathering and verifying information. CREDENTIALING AND RECREDENTIALING. 0000216477 00000 n a National Council on Rehabilitation Education (NCRE) First, there's Level 1, which is sub-divided into Clean and Exception categories. Component 2: Requires a detailed examination. Costly negligent credentialing lawsuits can threaten a hospitals ability to participate in federally funded programs such as Medicare and Medicaid. The credentials required for complementary health practitioners vary widely from state to state and from discipline to discipline. D Council for Accreditation of Counseling and Related Educational o:wX!Am:EG;]a)^ IJ_G+aG:S~WJl9RmTiz}(E.fJ(3wG>pTl HCvSC!V~="H"dyAs~pCFdRJlwC>7c|fCWRC8RF8bMn6"E 0! 0000216125 00000 n 808 0 obj <>stream For school counseling credential information, contact either your state Department of Education, or call the American Counseling Association at 1-800-347-6647, X354 and request the publication A Guide to State Laws & Regulations on Professional School Counseling. trailer When she's not circling typos, she's enjoying fish tacos and hanging out with her family. Lorem ipsum dolor sit amet, cons, ipiscing elit. n Health care organizations must establish the qualifications of their licensed medical professionals by assessing their background and legitimacy to provide care. }); hbspt.forms.create({ Healthcare organizations are legally responsible for assuring that individuals providing patient care are credentialed, verified, and competent to do so. There is no standardized national system for credentialing complementary health practitioners. Depending on your job, you may have to be credentialed for the health system and receive privileges at multiple facilities. To verify a providers medical training, education, experience, licensure status, competency, and ability to provide quality healthcare according to requested privileges, healthcare organizations should gather information from primary sources such as national databases, educational institutions, state boards, and previous employers. Credentialing is more than a "check-the-box" regulatory duty, it's an essential safety component of the health care system. For more information, or to view a listing of CACREP-accredited counseling graduate programs, visit CACREP online at www.cacrep.org. 0000005862 00000 n Credentialing and privileging are both necessary before a physician is permitted to practice. What are the four levels of credentialing? Z6|Vu|ZB :m|N}@r\f6?9~\dD#4Q4dv.$oCGjH}%G)M8aiagQ1yiV/1(3b|x/8,nD- QUESTION 8 NOTE: This directive does not apply to health care provider trainees. Refer to Appendix H for a list of these states. Policy, Terms of 0000101791 00000 n 0000008516 00000 n dj(-X1&FK(%X@ahe]#= @y0d:Cks.pm-2`$8KP.PQ qNPMLla7C~HC}T1?$C9`&NXQ( :}";R u)`NZ&&aQd (ke].DTJ_0Zmj8 By continuing to use this site you are giving consent to cookies being used. Not continuous, verifiable credentialing, healthcare organizations risk their patients' safety as well as the fame and financial well-being of their own practices. 0000007259 00000 n @H|M)6zt^}'fl34f{0id(oSQERmU@%Bk/,)~C@$RhTdT64c%cR{}RI,I lDfw*hB{ ;B$4$Pr{rJW;5sj`"'mF6fLJO&5Z&TDe. Organizations should also perform a comprehensive search of criminal and civil court records at the county, state, and federal levels. Credentialing may be delayed or stalled when: Red flags dont mean you cant be credentialed, but they typically mean more investigation is needed to determine whether or not credentialing can proceed. It also reduces the redundancy and complexities of credentialing at multiple facilities, allowing medical practitioners to provide services in more locations and hospitals and permitting rural hospitals to get the services they need. a Certification %PDF-1.7 Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions, , dictum vitae odio. hXmo6+}$R yik:5QcQc'i~DG7EUU-fFy4S 1. M;"GA!q?sE DV*P 1. professionals licensed by other statutes. Alternatively, they can use approved designated equivalent sources from selected agencies or reports from credentials verification organizations (CVO) that meet Joint Commission standards. 0000216226 00000 n Verisys tools continue to monitor for any potential red flags or risks after the initial hiring screening is conducted. 0000216428 00000 n 0000008196 00000 n This may include: Although these are different processes, they are often all lumped under the broader category of credentialing, because they share many of the same steps and elements. 0000216275 00000 n 0000215755 00000 n 0000010408 00000 n is NOT a professional credentialing organization. At this time, it is anticipated that CORE and CACREP will merge in 2017. If auditing is the chosen method, the delegate provides an audit report of modifications that did not comply with its policies and procedures or with the delegation agreement. Service, Credentialing with the office, agency, or group thats employing you, Hospital privileging at the location(s) where youll be working, Credentialing committee members, including facility leaders, human resources professionals, and risk management leaders, You dont provide needed information in a timely manner, You arent open about past issues or concerns, which then require additional explanation about why they werent disclosed up front, The organization may allow a doctor to withdraw their application, The organization can choose to not credential the physician and discontinue employment, The organization can decide to report the failure to the medical board or the, Your honest account of what happened does not meet the requirements the facility is looking for, You do not have the necessary experience for credentialing (for example, you have not worked in a hospital setting for at least two years and are scheduled to work in a hospital). %PDF-1.7 % region: "na1", The Credentialing Procedures policy includes: Clarification of population applicability and short-term employment, to include the definition of seasonal employees. 0000051244 00000 n problems. 0000113232 00000 n 0000008674 00000 n a. inspection b. registration c. certification d. licensure Inspection state agency examines the activities of a profession's practitioners to ascertain whether they are practicing in a fashion consistent with the public safety, health, and welfare (Swanson, 1983). 5. attorneys The organization may send a copy of the photo ID when requesting references to confirm the candidates identity. 60.3 - Credentialing, Monitoring, and Recredentialing (Rev. Examples of such titles include Licensed Associate Counselor (LAC), Licensed Professional Counselor Associate (LPCA), Licensed Graduate Professional Counselor, counselor-in-training, and Clinical Resident . Homeland Security Presidential Directive 12 (HSPD-12), Policy for a Common Identification Standard for Federal Employees and Contractors directs the implementation of a standardized badging process, which is designed to enhance security, reduce identity fraud, and protect the personal privacy of those issued government identification. CORE accredits programs meeting criteria in providing graduates who have the skills, knowledge, and attitudes necessary to provide rehabilitation counseling services to individuals with physical, mental, and/or emotional disabilities. Healthcare institutions can minimize risk and maximize patient safety by using tools that keep the guesswork out of critical screening and monitoring processes. }); hbspt.forms.create({ Credentialing is the process in which a physician's credentials are verified. In the meantime, please feel free to drop us a note at, State Professional Counselor Licensure Boards, State School Counselor Certification/Licensure Agencies, Mental Health, Professional Counseling and Emergency Preparedness, Medicare Mental Health Workforce Coalition, how to enable JavaScript in your web browser, Overview of State Licensing of Professional Counselors, Licensed Clinical Professional Counselor (LCPC), Licensed Professional Clinical Counselor of Mental Health (LPCC), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Mental Health Practitioner (LMHP). 0000057508 00000 n 3.These credentialing standards procedures do not apply to identity credentials associated with national security systems defined by 44 U.S.C. Final approval for the credentialing of all practitioners is given by the Chief Medical . Licenses and certifications require a.3 years of graduate education. The pre-application process helps you determine the suitability of potential providers to meet minimum requirements before you invest significant resources. 0000010330 00000 n 0000005327 00000 n At this time, both Level 1 and Level 2 participation will count toward meeting the minimum number requirements. c.qualification by the Council for Accreditation of Counseling and Related Educational Programs (CACREP). Credentialing committee can review and make final decision or may grant . 0000006396 00000 n 0000053286 00000 n Credentialing is a process that ensures a doctor is qualified to perform the procedures he or she was hired to perform. Perform an analytical (highlevel) review of Initial Credentialing Turn Around Time Reports and document observations. 0000216630 00000 n 0000064973 00000 n 0000102657 00000 n 0000008357 00000 n Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Provider Credentialing: What you Need to Know to Keep Patients Safe In May every year, thousands of graduating medical students across the United States recite the Hippocratic oath, pledging, First, do no harm. While it is hard to believe those graduating hbspt.forms.create({ }); hbspt.forms.create({ 0000054171 00000 n formId: "2df6150c-5f22-4bdb-9925-f2682eeffa2a" For state-specific information on examination requirements, please contact the appropriate state board. <> sP6'hxY7JN1N^[B'fI]Gt/HsFM2rFO[M:^pDF~$mf:jSJ0p\s-7`=g=jp|/WsYDcXlf dy}.0:(|Mt>eqilB2PTOy!HI$4~8 F;7? 0000216969 00000 n 0000005968 00000 n 3. hbbd```b``z"O ,qH`RL1` rCH(db a&F`5C The process is also called physician credentialing, medical credentialing, or doctor credentialing. Lorem ipsum dolor sit ame, View answer & additonal benefits from the subscription, Explore recently answered questions from the same subject, Explore recently asked questions from the same subject. In order to guarantee compliance and quality patient care, the Centers for Medicare and Medicaid Services (CMS), National Committee for Quality Assurance (NCQA), and Health and Human Services (HHS) require that members of the medical and allied health staff are properly credentialed and privileged. 0000216529 00000 n Centers for Medicare and Medicaid Services (CMS), National Committee for Quality Assurance (NCQA), The telehealth industry is rapidly expanding, minimize risk and maximize patient safety, 5 Ways to Improve Your Credentialing Committee Meetings, 4 Steps to Becoming an Effective Credentials Chair to Ensure Good Decisions, Provider Credentialing: What you Need to Know to Keep Patients Safe, Voluntary or involuntary relinquishment of licensure, Unexplained or inconsistent time gaps or periods of time that are unaccounted for or do not match the timeline reported by organizations with which the applicant was affiliated, Prior disciplinary action by any other healthcare organization or licensing body, Disciplinary actions or sanctions from professional organizations, licensing boards, or payers, Malpractice coverage and claims history (closed and open claims), Clinical specialties and specialty-related requirements, Following applicable bylaws, rules, regulations, and policies, Using internal solutions before resorting to litigation for credentialing decisions, Alerting the organization if actions are taken against a candidates license, Releasing the organizations representatives (and their sources of information) from liability for retrieving applicant information, Maintaining professional liability insurance, Notifying the organization of any change in the candidates contact information, Providing information on health status and vaccinations as requested, Submitting to mental or physical exams when requested to do so by the organization, Providing a written request for specific privileges, Providing a written affirmation that all statements are truthful and complete to the best of the candidates knowledge and an agreement that providing false information may be cause for suspension or withdrawal of application, Secure, configurable, and proven solutions, Accurate, compliant, and complete information, NCQA, URAC, and ISO accreditations/certifications. 0000005648 00000 n 0000056125 00000 n aunifiedandorganizedsetofideas,principles,andbehaviors. 0000005434 00000 n If there are any problems or concerns in your work history, explain the situation and provide information up front rather than leaving holes on your work history. {laO9M"yb *w6-lYu@%zFk3_l b% G\;# ( Qz]>ZQ|o1W]. In order to provide a comprehensive primary source verification, healthcare organizations often hire a third party to verify credentials to ensure that the provider is screened against all state and federal exclusion lists, and their license is verified prior to hiring. a. Credentialing at whatever level signifies a covenant relationship between: the minister and the credentialing body, the minister and ministerial peers, the minister and the church at large, the minister and the local church being served, and the minister and God. Lindsay Wilcox is a communication professional with experience writing for the healthcare and entertainment industries as well as local government. A thorough screening is rigorous and will identify red flags which may not appear in a more lenient credentialing and verification process. Whenever provider privileges are being granted, initially or renewed, the organizations governing board should have final approval, although the board may delegate the review of recommended approvals. It depends on the organizations accreditation, requirements, and bylaws. The provider credentialing process is a prerequisite to an organization's ability to grant providers' clinical privileges to do anything from performing a patient history and physical, to open-heart surgery, to prescribing drugs in a hospital setting. In addition to physician assistants and clinical nurse specialists, NPPs can include any of the following: nurse practitioners, certified nurse midwives, biofeedback technicians, respiratory. state agency examines the activities of a profession's practitioners to ascertain whether they are practicing in a fashion consistent with the public safety, health, and welfare (Swanson, 1983). We do not share your information with third parties. It helps protect both the physician and the facility from liability if the physician is charged with negligence or malpractice. 0000010647 00000 n This can result in a malpractice lawsuit against the healthcare provider as well as serious financial and administrative consequences for the hospital or medical institution. 0000055638 00000 n xSKLSQ=@hi portalId: "14489491", 402 0 obj <>stream Organizations that seek NCQA credentialing accreditation must be evaluated every two or three years. w85 kyT\@9{'Wg`y?$ T2T*gTA5^ 0000216073 00000 n 3380 0 obj <>stream - Licensure is more susceptible than national certification to state politics Committee reviews all credentialing & re-credentialing applications with or without exceptions (malpractice, sanctions, pending claims, etc.). 0000010887 00000 n Within the United States, several different titles are used to identify professional counselors. 3. members of the clergy in the performance of their religious duties in connection with a religious denomination. region: "na1", portalId: "14489491", If organizations do not perform these checks, they could risk negligent credentialing claims. Hospital privileging refers to securing authorization for a physician to work in a specific capacity at a specific facility. Non Discrimination a. MCCMH shall ensure: (1) The credentialing and re-credentialing processes do not discriminate against: (i) A qualified health care professional who serves high-risk populations or who specializes in the treatment of conditions that require costly treatment; or 2#gJb$xW(ql2b%q& })h+2YNm=5;X}h@hi-'Y~ W`\Efa9ygJ }lC{Z[!c:4ign}`P$pfE3}okUmf&am:5}sBC]SxewwErzrn=/3jkCuvHZ>NJXhXLKwvlcgAZ4M>v7ogid+8808/tQoj;H0>~ Q_^oV,>n;lX9ve.dY0Qlu+$cu7$Tvhv@'6{ 3*c`]x1d/k94,RJH +xq 7>L0`^|/a&)'=wS]A1C `A27QG The majority of states require individuals to complete 60 semester hours of graduate study, including at least a 48-semester hour masters degree. 2. Registration You might not require more era to spend to go to the book foundation as well as search for them. 0000011047 00000 n 0000112293 00000 n portalId: "14489491", 0000103651 00000 n CRCE - Certified Rehabilitation Counselor Examination: Administered by the Commission on Rehabilitation Counselor Certification (CRCC), passage of this exam is also accepted in some states for meeting testing requirements for licensure. Whether you have accepted a permanent position or are taking a weekend locum tenens assignment, you will still be required to complete the credentialing process. NCE - National Counselor Examination: Administered by the National Board for Certified Counselors (NBCC), this is the most common exam used by states in the credentialing process. formId: "cba83295-61ad-468c-a309-95b0580d69c1" While the terms are sometimes used interchangeably, credentialing generally refers to ensuring physicians have the proper credentials to work for a health system or at a clinic or private practice. If an undisclosed problem is uncovered during the credentialing process, it may look like you are trying to hide it. of this Namss Credentialing Specialist Cpcs Study Guide Pdf by online. Background checks may require a separate consent form, but if you hire a CVO to perform the checks, they can take care of this step for you. 0000005754 00000 n Research the insurance companies and find out which insurance companies you want to be credentialed with. The four levels of credentialing procedures, ranging from least prestigious to most hospital privileges for all procedures presented and in a Q/A-PRO setting) and recognized experts in the particular areas of clinical interest. 24, 06-06-03) An MA organization must have written policies and procedures for the selection and evaluation of health care professionals that conform with the following credentialing requirements and the provider anti-discrimination policy discussed directly above. a. . For more information, visit CORE online at www.core-rehab.org. Whether youre embarking on your first locum tenens assignment or taking a permanent position, understanding how physician credentialing works can help make the process go more smoothly and get you to work more quickly. Non-credentialed provider billing will continue to grow as a topic and come under scrutiny. f. Bachelor and Master level clinical student interns 2. <]>> Prepare your references in advance by telling them to expect a call or email so they will respond in a timely manner. r' )%. isthestatutoryprocessbywhichanagencyofgovernment, grantspermissiontoapersonmeetingpredeterminedqualificationsto, engageinagivenoccupationand/oruseaparticulartitleandtoperform, AttributionandSystematicFrameworkofCounseling, whatthecounselorattributesthecauseofaclientsproblemto. Lorem ipsum dolor sit amet, consectetur adipiscing elit. The standards help credentialing agencies identify gaps for improvement and align services with those desired by potential contracting organizations. 0000008753 00000 n 0000008912 00000 n hm\JxgVG@d7O]wdY,sEb3v].mRwwqNwq{]]+5JO[ilbfa_aCwDlal}iJjFqki?^=|mxw{Oo^>_~UW3L/WXOnwwq}W]~{-~mm_d>{W?{Oo:~~^=?0nSo~Gvwo7~ikWvlSm) 7/npy~lAz^~eU? Make a List. WoHQ~7;*~$&|O|wM%7%c."(e!qQwx-x]v8p8{u/O;m5OzA+EX1}E}Zq^U"-Z*u0Qx^wbc\H4DV~H'e201QFCk[veyWu!^. A providers application for organizational membership is most effective when organizations use a two-step process. Healthcare is an industry that warrants constant monitoring. Find addresses and fax numbers for agencies. Supply the comparative and superlative forms of the following modifiers./ nice _____ _____. 2.15.2023 Use of software to collect credentialing information Is it considered delegation if an organization uses software to only collect credentialing information? 1. 0000185853 00000 n To meet credentialing requirements, healthcare organizations should perform primary source verifications on the providers education, medical training, certificates, peer recommendations, and license status. 0000009780 00000 n Credentialing of Counselors Credentialing procedures have four levels: Inspection is the process in which a state agency periodically examines the activities of a profession's practitioners to decide if they are practicing in a way that is consistent with public safety, health, and welfare. When organizations hire a CVO to perform credentialing, organizations are ultimately responsible to ensure primary source verification is being done on their population. 3. members of the clergy in the performance of their religious duties in connection with a religious denomination An organization may choose not to move forward if: CompHealth has a team of hospital privileging coordinators who work with many different types of credentialing processes and are ready to help you. region: "na1", Title acts refer to those licensure laws that restrict the use of a specific title to only those individuals meeting education, training, and examination standards. MAIL: Put documents in the return envelope provided, add postage and put it the mail. Consequently, practice acts are considered to be more strongly protective of consumers than are title acts. Verisys provides credentialing solutions that are powered by FACIS, the healthcare industrys gold standard in provider data. 0000024799 00000 n 0000005222 00000 n Write a brief description of the narrator in heroic couplets in Chaucer's style. NBCC which stands for National Board for Certified Counselors is a non profit-makingcounselors organization. The four levels of credentialing procedures, ranging from least prestigious to most prestigious, are _____. 0000216024 00000 n Save a list of insurance providers and dates so you dont have to call hospitals to clarify later. externalcircumstanceoraninternalpersonalityflaw. However, if the proper monitoring tools are not in place, the lower barrier to entry could also expose hospitals to risk. 1 0 obj Est prof training stds & regs for practice. The standards provide a framework for implementing best practices: Demonstrate the quality of your organizations programs to employers, regulatory agencies, health plans and MBHOs. The Credentialing Entity does not make Credentialing and Recredentialing decisions based on a Licensed Independent Practitioner's race, ethnic/national identity, gender, age, sexual orientation or the types of procedures or patients in which the Licensed Independent Practitioner or Facility specializes. Programs (CACREP) Get Prepared, and Complete the CAQH. COUN 6100 The Past, Present, and Future of Counseling.docx, The reason for removing "development" from ACA's previous title of the American Association for Counseling and Development was d due to new theories emerging that did not look at development as a, The ______ is NOT a professional credentialing organization. . The Council for Accreditation of Counseling and Related Educational Programs (CACREP) is an independent agency, recognized by the Council on Higher Education Accreditation, which accredits masters degree programs in mental health counseling and other counseling specialties. Be sure to list everywhere youve worked, including locum tenens assignments or short-term jobs. 0 0000113388 00000 n Terms of Use, Patient-Centered Specialty Practice (PCSP), Credentials Verification Organization (CVO), Managed Behavioral Healthcare Organization (MBHO), Health Information Technology Prevalidation Programs, Virtual Seminars, Webinars and On-demand Training, Advertising and Marketing Your NCQA Status. The Commission on Rehabilitation Counselor Certification can be reached at 847-944-1325, or online at www.crccertification.com.