Thanks for the help! Alternately, we can also use Windows Update to update all our drivers at once. Step 2.Tap Securityand select Nonefrom the options available on your screen. It connects to T-Mobile's network on LTE bands 2, 4, and 12, and has 3G bands 1/2/4/5. T-Mobile's service plans run from $20 per month for 2GB to $95 per month for 22GB. Put Your Phone Closer to the Mobile Hotspot 8. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Now my devices connect to the hotspot but have NO INTERNET ACCESS. Router options are basic. We look forward to hearing back from you. It eliminates the need to manually enter a network name and password. When you press the WPS (Wi-Fi Protected Setup) button on your router, it enables you to quickly connect devices (e. g. your laptop or a printer) to your home Wi-Fi network. Step 2. The first thing to try is to restart your Android or restart your iOS device you're using to establish the mobile hotspot. Your connected devices will only be able to access the Internet if your host device has Internet access. You cant give it a separate name. This will reset the device and hopefully restore access to the Internet. @pandanasquad. This Alcatel LinkZone 2 hotspot gets you connected on a budget, but it doesn't take advantage of T-Mobile's full network. Are you still able to successfully use the mobile data on your cell phone? On the Web portal, you can see better details on signal strength, data usage, and battery remaining. H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. Basically, what you need to do is disable the password for your hotspot. So the company's hotspots aren't sufficient for primary home internet access, as Comcast says the median usage(Opens in a new window) in American homes is 220GB per month. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. If you are not sure how to go about doing that, the following will help you. the data speed after your 1 gig is used up is stated on the website as a maximum of 128 kbps. Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. You will learn what to do when you can connect to the hotspot but you cannot access the Internet. All rights reserved. (You can change the device name from Settings > General > About > Name.). You can try clearing the system cache on your guest phone and see if your issue is fixed. Do any other devices on your network have issues? This will automatically turn your phone back on after it has been turned off. Go to Network Connections and right click on the virtual adapter> Properties> Internet Protocol version 4 (TCP / IPv4)> Properties. Overall, pressing the WPS button on your router allows you to quickly and securely set up a connection between your device and the router. Second, you should check to make sure that your Wi-Fi is actually turned on and broadcasting a signal. Reset app preferences from Settings System Reset options Reset app preferences. I'm that 5G guy. Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. While both do more or less the same thing (connect your device to the internet when you dont have network access), they do it in different ways. One of the frustrating situations with an Android device is when you connect a device to an Android hotspot but the device cannot access the Internet. Update your devices software to the latest version via Settings System System Update Check for updates. PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. Posted: Feb 19, 2021. There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. You can connect 15 devices at once, on 802.11g or n. But the Linkzone only works at 2.4GHz, which can degrade speeds in crowded areas. Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Explore ourFrequently Asked Questionspage orcontact usfor answers. But, before we do we're going to need some information from you. You may unsubscribe from the newsletters at any time. If you cant see it, click the Add button and add it. The Franklin hotspot has the same network performance, a slightly more convenient digital signal display, but a battery that's half the size of this one, so if you're going to go for a T-Mobile hotspot, go for the Alcatel LinkZone 2. Lets dive in and learn how to stay connected with hotspots. Step 3. I. Internet. The OnePlus phone showed 9.6Mbps. $10 for 1 gig or $20 for 3 gigs. Now follow the instructions to put your device into download mode. It worked. This is most likely a network problem, not a phone problem, John Wander Once its set up, you can tether a device to your phone and use the mobile data network. Mine started working.. Got this solution from Youtube.. Hope it helps.. :). Anything under 128, including zero is expected and acceptable. Yes, your phone has a hotspot mode, but there are still reasons to get a dedicated hotspot. Some app functions might make your life convenient. Enjoy Your Service: Insert your SIM card and update your account settings to start using your Boost Mobile Service. The WPS button will usually be a physical button on your router. Ask a question! Your Android hotspot uses a certain band and there are devices that only work on a specific band. After the firmware is downloaded, clickthe Fix Now button to start the fixing process. Another possibility is that the router or modem that is associated with the Wi-Fi network could be malfunctioning or needs to be reset. Troubleshoot Your Mobile Devices Internet Connection 7. Use your account information sent to your email to sign in and set up your account. Many WiFi hotspots are public, but some are less open. Blair Par. Choices. If you have found yourself in that situation, you have come to the right place. It is also possible that the router or modem may be having a problem. See if Optimum is available for your home. The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices. 2G uses less power than LTE does. 00:25. Try using the app again to see if it connects to the internet. Options include blocking devices by MAC, IP filtering, port forwarding, UPNP, and manual DNS. We prefer hotspots with more useful displays, like most of the options being offered by other carriers. Try a Different Router. Say thanks! If so, you may find that you are only able to access the Internet at slower speeds. You can use it as a hotspot anywhere you have data access. You can do MAC filtering, blacklisting, IP filtering, port forwarding, and DMZ, but nothing more arcane like time or usage-based parental controls. Select WIFI from the Settings menu. Order Your Alcatel Linkzone 2: Save when you bundle with 1-month of 2GB 5G/4G Data. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. Weak or spotty signals can interfere with your devices ability to connect to the Internet. Launch your internet browser and enter your routers IP Address in the address bar (this is usually 192.168.1.1). Improve Your Mobile Signal Strength 6. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. Alcatel Linkzone 2 Mobile 4G LTE Wi-Fi Hotspot. 7. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. If it is not, tap the APN to change its settings. At the end of your next 30 days, you might want to up your data plan to 8 gigs. Since they're just lights and not an actual display, they're less useful than they look: the signal light doesn't tell you how strong the signal is, for instance. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. (This one doesn't.). Keep an eye on your inbox! Step 1. You have the option to add data. To fix this, you can change the current band for your hotspot, and the following is how you do that. WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. These system cache files are required by certain core functions, however, sometimes these files are the reason why you have so many issues on your phone. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV Now my devices connect to the hotspot but have NO INTERNET ACCESS. For instance, here at my home in New York City, 5G Samsung and OnePlus phones connect to 10MHz of band 2; 20MHz of band 66; and 10MHz of 5G band n71. But it lacks many features we've come to expect. Step 1.Pull down the notification bar from the top of your phones screen. Step 1.Go to Settings > Wi-Fi & network > Wi-Fi, tap the hotspot you are connected to, and then tap the pencil icon at the top. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. Your subscription has been confirmed. All Rights Reserved. I had to call my carrier who informed me I was on a limited plan with my Alcatel and reached my data limit. You can also sign up for prepaid monthly plans and data passes, and we had our hotspot up and running within a few minutes. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . It is also possible that you have subscribed to a plan with insufficient high-speed data for your usage. Sometimes, DNS cache conflict can lead to Wi-Fi connected but no internet access error. Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. (The 5G network gets higher speeds on slightly less bandwidth because it is less congested. You can do this on both your host as well as the guest device to check if doing this resolves your problem. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. How to Fix Hotspot Connected but No Internet iPhone. Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics. When you have Wi-Fi but no internet connection, the problem usually lies in your devices rather than your internet service provider. Product-related questions? In addition, check to see if your phones hardware is functioning properly and that there is no physical damage preventing the connection. There's this, and the Franklin T9, which costs $6 less. If you are a TracFone customer, not an AT&T customer your complaint is with tracfone. WebOn the other device, open that device's list of Wi-Fi options. There was much less difference in uplink speeds. Weak or spotty signals can interfere with your devices ability to Like Quote Userlevel 4 tmo_chris Employee 1269 replies 4 years ago Just checking in here to see how things are going. Try a Different Frequency Band. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Have a question about Optimum Internet service? Options. With no internet access. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV worked, well, ok, only for about 10 minutes. Just follow the detailed steps below to fixthis problem: Step 1. Cannot account for at&ts replies. This tutorial is about How to fix Mobile Hotspot Connected But No Internet Issue on Android. Linux. Consider Distance and Interference; Change Channel. The Alcatel Linkzone is small, portable, and affordable. In a richer lineup, it would be a good low-end choice for people who can't afford or don't need more. Your total will be $10 after $49.99 discount (applied automatically). Check That You Have Mobile Data 3. Try to restart the device that provides the hotspot and the device that receives the hotspot. The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. The procedure to do this varies by each device and so refer to your phones manual and see how to enter recovery mode. With no external display, the device is configured entirely from a web interface. Its an incredibly useful tool. Reset Your Connection and Your Hotspot 5. Additionally, make sure that you have entered the correct network information and that the network configuration is correct. The LinkZone 2 is a little plastic brick with some small blue indicator lights on the front. 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You should also check to see if the LinkZone is getting sufficient power. Keep an eye on your inbox! This guide lists the possible ways to get around this issue and to enable devices on your hotspot to access the Internet. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. This newsletter may contain advertising, deals, or affiliate links. If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. Order online, get free installation. Make sure your phone's internet connection is working. Sprint, for instance, only gives you 500MB on a one-week prepaid pass. I got four of these when they were a buck each last year. The Alcatel Linkzone is the only hotspot available for T-Mobile. the cellular connection speed is slow - 2G, 3G. Manual or automatic connect, any SSID I assign the hotspot, my devices identify and connect as indicated by the phone itself and connected devices. Ashlynn Mosley, Mary Werner The button activates a wizard that sets up a secure Wi-Fi connection between the device and the router. The difference showed up clearly in our tests. As far as range, we got about 100 feet from the hotspot before seeing serious performance degradation. To test the signal strength, you can use a Wi-Fi diagnostics tool to check the strength of your connection. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. Step 1: Launch Settings and select Network & Internet. Step 2: Select Hotspot & tethering. Step 3: Select Wi-Fi Hotspot. You'd consider that to be a failing, right? ), That speed difference continues at a distance, too. I get connected but it turns off on me when using, Apr 4, 2019 by In use the following DNS server addresses, enter the Google DNS that I posted to you before: 8.8.8.8. Learn MoreHow to Fix Android Phone Frozen Issues>, Ifyou have no idea about how tofix the hotspot connected but have no internetproblem on yourAndroidphone, here comes a powerful Androidsystem repair tool called DroidKit Andriod System Repairthat you can have a try before starting a factory reset.It fixes almost all system problems on a Samsung device, such as black screen, device frozen, stuck in fastboot mode,touch screen not working, etc.With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required., Free Download