If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. All staterooms are equipped with hair dryers. suits you. Experience Alaska Glacier Bay Experts It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. The luggage tags are clearly marked with your ship name. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Some reading there would be beneficial. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. in the bar, lounge or pool areas. You will claim your luggage when you arrive at your final airport destination. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. If downloading or using off ship, your regular carrier rates may apply. An additional charge may be applied. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Reservations may be made on board by contacting the restaurant manager. The Wireless Maritime Service system is available for use when the ship is in international waters. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Together we can make a tremendous difference! Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. The minimum age to participate in Kids Club is three years. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. You should have it available at the gangway when disembarking so please DO NOT pack it in your tagged luggage. And if you're sailing with Avalon on the Mekong or Ganges River, smoking is permitted only in designated areas. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. As previously, in-cabin smoking is also not allowed. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Complimentary champagne will be served at the auctions. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. Vaccination requirements change frequently. No smoking of any kind will be permitted on any stateroom verandah. Holland America Smoking Policy. There is a charge for the use of the self- service launderettes and it is coin operated. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Smoking is permitted in designated exterior open deck areas of all ships. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. purchased prior to or during your cruise. Please note that fees and visa requirements are subject to change without notice. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. There are three cruise lines Costa Cruises,Holland America Line and Princess Cruises, which allow e-cigs to be smoked incabins. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Cash deposits can be made on the last day of the cruise. CST 2072920-50. Gift orders must be prepaid and received two weeks in advance of sailing. All documentation and immunization requirements are established by government authorities and not by Holland America Line. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Our ships are as environmentally sound as they are beautiful. All guests should keep themselves advised of changes in government requirements. Login to your account before you ever step onboard to get prepared for your journey. We are equally passionate about protecting and preserving the pristine destinations that we visit. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. No more waiting for printed cruise documents. A passport is still the preferred document. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Tourist/visa requirements are determined by passport nationality, not by country of residence. both aerobic and strength-training equipment. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. The reduced deposit applies to sailings of 3 days or longer. Holland America Line assumes no responsibility for the items listed above. Depending on the handset and the carrier the user may be required to select Roam on the handset. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. What will you do today? Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. I'm used to Carnival ships where the casino bars allow smoking. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. Wishful thinking I. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. of disembarkation. You can make a difference in the following ways: Holland America Lines youth activities programKids Club offers an array of entertaining events for kids and teens ages 3-17. Manage your cruise with our free app! Holland America Line Smoking is allowed in all casinos (apart from special nonsmoking days), except Zuiderdam, Oosterdam, Westerdam and Eurodam, which have entirely smoke-free casinos. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. Smoking is prohibited in Guest staterooms and on balconies. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Please attach a tag to each piece of luggage you will be checking on the cruise. You will be responsible for all costs you incur to join the vessel at the next port. Indoor areas on board the vessels are non-smoking and smoking is only permitted in designated sections. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible.